Sheraton Lagos Hotel
Customer Service & Support
Full-time
Confidential
Location: Lagos About Sheraton Lagos HotelAt Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place.’ In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JOB SUMMARYEntry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities. Education and ExperienceHigh school diploma or GED; 2 years’ experience in guest services, front desk, or a related professional area.2-year degree from an accredited university in hotel and restaurant management, hospitality, business administration, or a related major; no work experience required.CORE WORK ACTIVITIESSupporting Management of Front Desk TeamUtilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision-making; demonstrates honesty/integrity; leads by example.Encourages and building mutual trust, respect, and cooperation among team members.Serves as a role model to demonstrate appropriate behaviors.Supports all day-to-day operations.Understands employee positions well enough to perform duties in employees’ absence.Coaches, counselors, and encourages employees.Handles employee questions and concerns.Supports all areas of the front office in the absence of the front office or front desk manager.Guides daily front desk shift operations.Communicates performance expectations to employees in accordance with job descriptions for each position.Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.• Develops specific goals and plans to prioritize, organize, and accomplish your work.• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.• Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.• Strives to improve service performance.• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.• Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates.• Supervises same day selling procedures to maximize room revenue and property occupancy.• Understands the impact of Front Desk operations on the overall property financial goals and objectives.Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention.• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.• Sets a positive example for guest relations.• Empowers employees to provide excellent customer service within guidelines.• Handles guest problems and complaints, seeking assistance from the supervisor as necessary.• Interacts with guests to obtain feedback on product quality and service levels.Managing Projects and Policies• Implements the customer recognition/service program, communicating and ensuring the process.• Assists in the review of comment cards and guest satisfaction results with employees.• Ensures employees have the proper supplies and uniforms.• Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.Supporting Handling of Human Resource Activities• Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.• Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.• Provides feedback to individuals based on observation of service behaviors.• Participates in an ongoing employee recognition program.• Conducts training when appropriate.• Participates in the employee performance appraisal process. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.• Analyzes information and evaluates results to choose the best solution and solve problems.• Informs and/or updates the executives, the peers and the subordinates on relevant information promptly.• Performs all duties at the front desk as necessary.• Understands the functions of the Bell Staff, Switchboard, and Concierge/Guest Services operations.• Complies with loss prevention policies and procedures.
Access Bank Plc
Banking
Full-time
Confidential
Location: LagosJob type: Full-timeJob Grade: DM – MGR About Access Bank PlcAccess Bank Plc is a financial institution with presence in 9 countries in Africa and the United Kingdom and in all major cities in Nigeria. Also referred to as the Africa’s Bank of Best Practice, Access Bank operates on a platform of strong ethics, governance and professionalism. Job OverviewTo coordinate and oversee bespoke lifestyle management services for Private Banking clients by developing strategic partnerships, managing concierge services, and executing high-impact client engagement initiatives that enhance client experience, satisfaction, and retention. Key ResponsibilitiesStrategic development and deployment of lifestyle products to enhance client experience.Maintain an engagement process flow that promotes client loyalty.Ensure brand representation and standards that meet tier-client expectations and corporate goals.Custodian of the private client database.Custodian of strategic partnerships and collaborations that meet growing business objectives and goals, creating glitch-free onboarding and client-request processing.Oversee the Group’s marketing budget, ensuring compliance and alignment with business goals.Custodian of the Group’s lifestyle-management products and services and ensure all requests are completed in line with the service guide.Custodian of the Group’s budget, with Group Head approval for expenditures.Design and oversee all lifestyle-management process flows.Deploy business-development strategies that align with client-acquisition goals. Qualifications & ExperienceMandatory:First degree in any Business-related disciplineRelevant professional certificationMinimum of 8-10 years’ experience in bankingFunctional Skills:Partnership and stakeholder managementBusiness developmentLeadership and team coordinationEvent planning and executionVendor sourcing and negotiationClient relationship managementGeneric Skills:Proactive and resourcefulProblem-solving and critical thinkingAbility to work under pressure and manage multiple requestsStrong relationship-building ability Skills/Competencies:Required skillsExcellent customer relationship development/managementStrong customer service orientationLifestyle product and service managementExcellent communication and interpersonal skillsHigh level of professionalism and discretionAttention to detail
HBM Nigeria Plc (Formerly Lafarge Africa Plc)
Customer Service & Support
Full-time
Confidential
Location: Gombe About HBM Nigeria PlcHBM Nigeria Plc, formerly known as Lafarge Africa Plc, is a leading Nigerian building solutions company and a member of the Huaxin Building Materials Group, a globally recognized manufacturer of construction materials founded in 1907 and headquartered in Wuhan, China. Listed on the Nigerian Exchange Limited (NGX), HBM Nigeria Plc is actively participating in the urbanisation and economic growth of Nigeria, the largest economy in Africa. About the JobTo grow customer satisfaction, retention and loyalty across HBM Nigeria PLC’s distributor and end- customer base by owning complaint, request and enquiry management end to end, and by building structured customer relationships that keep the Company close to its market.The role applies digital tools, AI and data analytics to measure the customer experience, automate routine service work, surface insight for faster commercial decisions, and convert customer complaints into service improvements and commercial opportunities. What you’ll be doingComplaint, Request and Enquiry Management:Own the Company’s response to key customer issues, ensuring every complaint, request and enquiry is logged, tracked and resolved within the agreed SLA.Sustain customer motivation and confidence through consistent, timely complaint resolution and proactive status communication.Ensure feedback on all complaints escalated to Logistics, Plants and other departments is obtained, communicated to the customer and closed within SLA.Drive implementation of the Company’s strategic approach to complaint handling and information dissemination.Accountable for the handling and resolution of all Company complaints, requests and enquiries across the assigned customer portfolio.Interfaces with Sales, Logistics, Plants, Finance and IT to close customer issues within agreed service levels.Customer Relationship and Engagement:Manage customer relationship management activity for the region, acting as the customer’s senior point of contact within the Company.Design and deliver customer engagement and satisfaction programmes, including scheduled monthly relationship-building activities.Provide customer feedback to management to support timely commercial decision-making.Reporting and Insight:Track and report core customer experience KPIs — CSAT, NPS, first-contact resolution, average handling time and SLA compliance.Apply customer data analytics and predictive insight to identify behaviour trends, churn risk and lifetime-value drivers, and translate them into management recommendations.Present clear, decision-ready reports and insight to CX leadership.Balancing responsiveness to high-volume customer contact with the discipline of data accuracy and SLA compliance.Adopting AI and automation tools without diluting the personal, relationship-led service HBM customers expect. RequirementsBachelor’s Degree/Higher National Diploma in any field.Minimum of four (4) years’ hands-on experience in Customer Service or Contact Centre operations, including at least one (1) year in a direct people-management or supervisory role.Hands-on experience with CRM platforms (e.g. Salesforce) and productivity suites (Microsoft Office, Google Workspace).Sound working knowledge of customer service and contact center metrics — CSAT, NPS, FCR, AHT and SLA compliance — and how to use them to drive performance.Proven ability to build and maintain strong cross-functional relationships and align team output with wider business priorities.Strong interpersonal and written/verbal communication skills, with demonstrated active listening and empathetic customer resolution.Forward-thinking mindset with a track record of driving process improvement, adopting modern workflows and solving complex service challenges.In-depth knowledge of customer service policies and practices and strong organizing / planning skills.Required Competencies:Customer Data Analytics and Insight: Use CRM metrics, data visualization and predictive analytics to track customer behavior, churn risk, retention and lifetime value.Process Automation: Apply automation tools and workflow integrations — automated email triggers, self-service portals — to optimize service delivery and routine administration.Critical Thinking and Complex Problem-Solving: Analyze service bottlenecks, diagnose the causes of customer dissatisfaction and design sustainable solutions.Strategic Planning and Organization: Prioritize high-value accounts, manage complex customer portfolios and structure seamless onboarding and lifecycle journeys.Clear and Persuasive Communication: Articulate complex concepts clearly across written reports, executive presentations and multi-channel customer interactions.Reporting and Performance Metrics: Synthesize relationship data into actionable management reports, track core KPIs and present insight to leadership.Data-Driven Decision-Making: Weigh quantitative customer data alongside qualitative feedback to make swift, high-impact operational decisions.Conflict Resolution and De-escalation: Handle high-stakes customer escalations with diplomacy, empathy and win-win resolution tactics.End-to-End Ownership: Take direct responsibility for customer satisfaction, portfolio retention and operational excellence.Integrity and Professional Ethics: Uphold transparency, data confidentiality and ethical conduct in every customer interaction.Dependability and Execution: Deliver consistent, high-quality service that sustains customer trust across all touchpoints.Deadline Orientation: Maintain precision and timely turnaround in a fast-paced service environment.Accountability: Accept full personal responsibility for outcomes, commitments and retention targets.
Genesis Group
Accounting/Finance
Full-time
Confidential
Locations: Abuja, Port Harcourt – Rivers & AbiaEmployment Type: Full-time About Genesis GroupAt Genesis Group, we’ve been living our dreams and redefining the world of hospitality for over three decades. Our journey has been characterized by excellence in a wide range of services, including Catering, Hotels, Restaurants, and Cinemas. With a team of over 10,000 dedicated professionals and 30 locations spanning across Nigeria and beyond, we take pride in delivering exceptional experiences to our valued customers. SummaryA Trainee Accountant Job Description is an entry-level position focused on supporting finance teams while learning core accounting functions under the supervision of qualified accountants. Core ResponsibilitiesBookkeeping & Data Entry: Record financial transactions, post journal entries, and maintain general and fixed asset ledgers.Reconciliations: Assist in reconciling bank statements, vendor/customer accounts, and monthly general ledger accounts.Month-End & Reporting Support: Help prepare month-end close documents, financial statements, and basic cash flow or management reports.Compliance & Audits: Organize financial documents for internal and external audits, and assist with VAT or tax return preparations.Administrative Assistance: Handle filing, respond to client or internal inquiries, and track accounting deadlines. Key Qualifications & RequirementsEducation: A bachelor’s degree in Accounting, Finance, Economics, or Business Administration.Professional Development: Active progress toward or willingness to study for a professional accounting certification (such as ACCA, CIMA, ICAN, or AAT).Technical Skills: Proficiency in Microsoft Excel and familiarity with accounting software or ERP systems (such as QuickBooks, Xero, or SAP).Competencies: Strong attention to detail, good numerical and analytical abilities, basic knowledge of GAAP or IFRS principles, and high integrity for handling confidential data.
Intersect Consortium
Legal Services
Full-time
NGN 400,000 - NGN 500,000
Location: Kado, Abuja (FCT)Employment Type: Full-time About Intersect ConsortiumIntersect Consortium is a trusted network of mental health hospitals, rehabilitation centres, pharmaceutical services, and wellness providers across Nigeria and West Africa.Our Members understand the growing need for Mental Health Services and Products in Africa and continually work to raise Awareness, provide Education, offer Treatment and Support, and improve Mental Health for Individuals, Companies, Families, and society at large. Job SummaryThe Legal Officer will be responsible for providing practical legal advice, drafting and reviewing legal documents, overseeing statutory and regulatory compliance, supporting healthcare and mental health law compliance, managing legal matters and developing organisational policies and procedures.The successful candidate will work closely with Management, Human Resources, Accounts, clinical and administrative teams, departmental heads and external legal advisers to ensure that the Consortium and its affiliated organisations operate within applicable legal and regulatory requirements. Key ResponsibilitiesLegal Advisory and Contract Management:Provide timely and practical legal advice to Management and relevant departments on corporate, commercial, employment, healthcare and operational matters.Draft, review and negotiate contracts, memoranda of understanding (MOUs), non-disclosure agreements (NDAs), tender documents, service agreements and other legal instruments.Review contractual commitments and identify legal implications, liabilities and potential areas of risk.Recommend appropriate measures to protect the Consortium’s legal and commercial interests.Support debt recovery processes and advise on legal options for resolving disputes.Corporate and Regulatory Compliance:Manage statutory filings and corporate documentation with the Corporate Affairs Commission (CAC) and other relevant regulatory authorities.Monitor compliance with annual returns, changes in company particulars, company registrations and other statutory obligations.Coordinate hospital licensing, licence renewals and applicable data protection registration and compliance requirements, in Abuja & other Nigerian States.Liaise with the Accounts Department on tax-related compliance matters and other applicable statutory obligations.Maintain accurate compliance registers, regulatory calendars and records of filings, approvals and renewals for the Consortium.Monitor changes in relevant legislation and regulations and advise Management on their implications for the Consortium.Healthcare and Mental Health Law Compliance:Monitor compliance with the Nigeria National Mental Health Act and other applicable healthcare laws and regulations.Review voluntary and involuntary admission documentation and related procedures in accordance with applicable legal requirements and company policies.Coordinate independent medical assessments and maintain appropriate documentation for involuntary admissions, where required.Review patient admission agreements, consent documentation and relevant clinical and administrative policies.Provide legal guidance on patient rights, confidentiality, professional licensing, healthcare operations and other legal issues affecting the Consortium’s facilities.Conduct periodic compliance reviews and prepare reports on healthcare regulatory requirements for Management.Litigation, Incidents and Risk Management:Manage and monitor legal disputes, litigation, external complaints and matters involving government agencies or other relevant authorities.Coordinate responses to inquiries, claims and investigations involving the Consortium and its affiliated organisations.Review and monitor incident reports, disciplinary cases and related investigations, providing legal guidance where necessary.Work with external solicitors and other professional advisers on ongoing cases, ensuring appropriate follow-up and cost-effective legal representation.Identify legal and operational risks and recommend practical measures to minimise exposure.Maintain an updated register of legal cases, disputes, incidents and outstanding legal actions.Policy Development, Legal Documentation and Training:Develop, review and update organisational policies, standard operating procedures (SOPs), agreements and compliance guidelines.Support the implementation of policies relating to staff conduct, pre-employment testing, staff absconding, workplace hazards, repatriation, patient admissions and other relevant operational matters.Work with departmental heads to ensure that policies reflect applicable legal requirements and operational realities.Track policies awaiting approval and monitor implementation of approved policies.Maintain a central, well-organised repository of contracts, legal opinions, statutory documents, policies, case files and other corporate records.Training and Capacity Development:Organise and conduct staff training on legal compliance, organisational policies, healthcare regulations, incident reporting and risk management.Develop training materials and ensure staff understand and comply with relevant policies and legal requirements.Maintain training records and prepare reports on training activities and outcomes.Employment, Professional Licensing and Data Protection:Provide legal support on employment matters, disciplinary procedures, staff grievances and workplace compliance.Coordinate periodic reviews of staff records and professional credentials in collaboration with Human Resources and relevant departments.Maintain appropriate records of professional licence verification and renewal requirements for regulated personnelSupport compliance with applicable Nigerian data protection and privacy requirements.Advise on confidentiality, information governance, records management and the lawful handling of personal and sensitive information.Legal Training and Compliance Awareness:Organise and facilitate legal and compliance training for staff, management and relevant departmental teams.Promote awareness of organisational policies, regulatory obligations, incident reporting procedures and legal risk management.Develop training materials and guidance notes to support consistent implementation of legal requirements.Monitor training participation and maintain appropriate training records.Corporate Governance and Management Support:Support Management in strengthening corporate governance, accountability and ethical business practices across the Consortium.Monitor compliance with relevant company meetings, corporate procedures, committee decisions and assigned action points.Review committee minutes and follow up on legal and compliance-related matters requiring Management’s attention.Prepare periodic legal, regulatory and risk management reports, minutes, etc., for the Managing Director/Chief Executive Officer.Coordinate with departmental heads to obtain required reports, monitor agreed deliverables and escalate significant compliance concerns.Perform other relevant duties as may be assigned by Management.Rent and Lease Administration:Liaise with landlords, property managers, facility administrators and relevant internal departments on rent payments, lease renewals, tenancy issues and other property-related matters.Coordinate rent payments for all organisations under the Consortium in liaison with the Accounts Department.Maintain an annual rent calendar tracking payment deadlines, lease expirations and renewal dates.Keep proper records of tenancy agreements, rent payment receipts and related property documents.Send reminders for upcoming rent payments and renewals, and report outstanding obligations to Management. Qualifications and ExperienceBachelor’s Degree in Law (LL. B).Must be called to the Nigerian Bar and hold a valid qualification to practise as a legal practitioner in Nigeria.Minimum of five (5) years of relevant post-call legal experience, preferably in healthcare law, corporate and commercial law, regulatory compliance or a related field.Demonstrable experience in contract drafting and review, statutory filings, policy development and legal risk management.Experience handling litigation, regulatory engagements, incident investigations or disciplinary matters will be an advantage.Familiarity with healthcare operations, mental health legislation, hospital licensing and data protection compliance will be an added advantage.Experience supporting senior management and working across multiple departments or organisations is desirable.A Master’s degree in Law (LL.M), corporate governance, compliance or a related field will be an advantage.Required Skills and Competencies:Strong legal research, analytical and problem-solving skills.Excellent written and verbal communication skills, including the ability to explain legal issues in clear, practical terms.Strong drafting, negotiation and document-review skills.Sound understanding of Nigerian corporate law, regulatory requirements and legal procedures.High attention to detail and the ability to manage confidential and sensitive information.Excellent organisational and time-management skills, with the ability to handle multiple matters and meet deadlines.Ability to identify legal risks, exercise sound professional judgement and recommend practical solutions.Strong stakeholder management and interpersonal skills.Proficiency in Microsoft Word, Excel, Outlook and PowerPoint.High standards of integrity, professionalism, accountability and discretion.Ability to work independently and collaboratively in a fast-paced, multidisciplinary environment.What We OfferSalary: N400,000 – N500,000 / month, depending on experience and suitability..The opportunity to contribute to the legal and regulatory integrity of a growing, multi-organisation consortium.A role with exposure to corporate governance, healthcare regulation, legal advisory and organisational risk management.The opportunity to support the development of effective policies, systems and compliance practices. NoteOnly shortlisted candidates will be contacted.Intersect Consortium is an equal-opportunity employer committed to professionalism, integrity, ethical conduct and legal compliance.
Tetra Maritime
Business Development
Full-time
Confidential
Location: Lagos About Tetra MaritimeTetra Maritime is a leading Nigerian ship owner and operator, providing comprehensive and tailor-made solutions across the oil and gas supply chain, including upstream, midstream, and downstream. DescriptionWe are seeking a highly organised and detail-oriented Junior Compliance professionals with experience in some or all of the following, to support the Group’s global governance, compliance, and corporate administration activities:corporate administration;corporate governance and entity management;corporate restructuring;regulatory filings & deadline management;KYC and compliance;company secretarial support. Key ResponsibilitiesSupport statutory filings and corporate registry submissions across multiple jurisdictions (UK, Singapore, Bermuda, India, etc.) and prepare required corporate documentation;Assist with entity management and corporate administration for a global SPV portfolio;Draft board minutes, written resolutions, and maintain statutory registers and corporate records;Conduct KYC/AML onboarding and compliance checks on third parties;Prepare and provide KYC documentation and group structure charts to banks, counterparties, and service providers;Coordinate cross‑border incorporations, dissolutions, and corporate changes;Support intragroup restructurings;Maintain departmental trackers, databases, and filing systems;Liaise with banks, auditors, legal counsel, and corporate service providers;Provide general administrative, compliance, and CoSec support to the legal team. RequirementsAt least 3 year’s experience in experience in shipping, commodities, finance, or SPVheavy groupsVessel Acquisition & TransactionsExposure to some or all of the following:company secretarial;statutory filings & corporate registry submissioncorporate authorities & board documentationKYC and compliance;crossborder corporate changes and restructuringsinteraction with ship registries or overseas registries (advantageous)Joint ventures and other corporate matters.Key attributes:strong drafting and document preparation skillshigh level of organization and attention to detailability to work with energy, agility, and resilience across multiple fast‑moving mattersexcellent interpersonal skills and confidence liaising with internal teams and external stakeholdersstrong project‑management mindset and ability to track multiple deadlinesreliable document management and record‑keeping skills; BenefitsThis is a unique opportunity to be part of a high-impact team at the heart of the business. The role offers exposure to strategic decision-making and the potential for career progression within the organization.
Lenovo Nigeria
Sales
Full-time
Confidential
Location: Ikoyi, Lagos About Lenovo NigeriaLenovo is currently the number one PC vendor worldwide, we continue to be the fastest growing company in our respective field. We’re a leader in genuine innovation, dreaming up – and building – the technology and services that enable and inspire progress around the world.We are dedicated to fostering an environment that encourages entrepreneurism and ownership – a workplace where your talents can be challenged, and your efforts recognized and rewarded. We’re the progressive thinkers, creative doers and endless tinkerers who will always challenge the traditional and who know true groundbreakers never stand still. No matter what team you’re a part of, joining us you can create real impact.The IDG at Lenovo houses our PC and Smart Devices. We combine investment in high-growth segments (workstations, gaming, visuals, thin and light devices) with new innovation in the smart device categories and continue to explore new opportunities across AR/VR, artificial intelligence (AI), Internet of Things (IoT), security and as-a-service solutions. DescriptionAs an Inside Sales Representative, you will have daily communication with executives from large companies, which makes the position perfect for building a good network and advancing your career in particular, working with the heart of our customers.You will go through complete training curriculum on our product portfolio, and your account management skills development. What will you do (roles and responsibilities)Manage and develop your assigned customers to maximize Lenovo’s revenue and margin and expand customer satisfaction.Product selection and configuration according to customer requirementsAchieve profitable revenue growth for your customer baseBuild strong relationships with third party vendors and partner companies as may be required to provide complete solutions to customersCollaborate with internal functions such as technical sales teams, marketing, or the delivery teamWork closely with field sales reps, with whom you will form a unit, and other sales teams at Lenovo to achieve common revenue and profit goalsWeekly reporting on account status: quarterly performance reports, forecasts, and business planning vs. targetCreate and follow up on proposals including pricing until project completionWork closely with channel partners and distributors for opportunity management and seamless order executionsBased in Nigeria and work with distributors, channel partners and assigned end customers across the West Africa region. What will you bring (position requirements)1-3 years of previous inside sales / sales experienceExperience within the IT or related industry (infrastructure solutions, software or services is a plus).Customer-oriented, independent, structured and goal-oriented way of workingGood knowledge of MS OfficeGood presentation and communication skillsFluency in French is a plus. What We Will Offer YouAn open and stimulating environment within one of the most forward-thinking IT companiesFlat structures and fast decision-making processesA modern and flexible way of working to combine personal and professional life, working from homeAn international team with a high focus on Gender DiversityAttractive compensation package.
Transsion Holdings
Human Resources
Full-time
Confidential
Location: Ikeja, LagosEmployment Type: Full-time About Transsion HoldingsTranssion Holdings is a leading global technology company specializing in smart devices and consumer electronics. Through its renowned brands—TECNO, Infinix, itel, Oraimo, and Syinix—the company serves millions of customers across Africa and other emerging markets. We are committed to innovation, operational excellence, and developing talented professionals who are passionate about making an impact. Job SummaryWe are seeking a detail-oriented and analytical HR Specialist with 2–3 years of relevant experience in human resources operations, payroll administration, data analysis, and invoicing. The ideal candidate will have strong numerical and analytical skills, the ability to manage employee data accurately, process payroll efficiently, prepare and reconcile invoices, and generate reports to support business decisions. Key ResponsibilitiesPayroll Administration:Prepare, process, and review monthly payroll to ensure accuracy and timely salary payments.Maintain payroll records, including salaries, allowances, deductions, overtime, bonuses, and statutory contributions.Reconcile payroll data with attendance records, employee changes, and approved adjustments.Ensure payroll documentation complies with company policies and applicable statutory requirements.Resolve payroll discrepancies and respond to employee payroll-related inquiries.HR Data Analysis and Reporting:Collect, validate, analyse, and maintain employee and payroll data.Prepare HR reports and dashboards covering headcount, payroll costs, employee movements, attendance, and other key metrics.Use Microsoft Excel to analyse data, identify discrepancies, and generate actionable insights.Maintain accurate and up-to-date employee databases and HR records.Support budgeting, workforce planning, and management reporting through data analysis.Invoicing and Reconciliation:Prepare, review, and process invoices relating to HR services, employee costs, vendors, and other business transactions.Verify invoice details against supporting documents, purchase orders, service agreements, and approved records.Reconcile invoices, payroll-related expenses, and supporting financial data to identify discrepancies.Track invoice submissions, approvals, payments, and outstanding balances.Liaise with Finance, Procurement, vendors, and relevant departments to resolve invoicing and payment issues.General HR Operations:Maintain employee records, personnel files, and HR documentation.Support onboarding, offboarding, employee data updates, and other HR administrative activities.Ensure confidentiality and proper handling of employee and payroll information.Collaborate with Finance and other departments to ensure accurate records and efficient processes.Identify opportunities to improve payroll, reporting, invoicing, and HR administrative processes. Performance ExpectationsThe successful candidate will be expected to deliver accurate and timely payroll processing, maintain reliable HR data, prepare accurate invoices, resolve discrepancies promptly, and provide meaningful reports to support management decisions. Requirements and QualificationsBachelor’s Degree in Human Resources, Accounting, Business Administration, Finance, Statistics, or a related discipline.2–3 years of relevant experience in HR operations, payroll administration, data analysis, and/or invoicing.Strong proficiency in Microsoft Excel, including PivotTables, VLOOKUP/XLOOKUP, SUMIF/SUMIFS, and data reconciliation.Practical knowledge of payroll processing, salary computation, deductions, and statutory payroll requirements.Experience preparing invoices, reconciling financial records, and tracking payments.Strong numerical, analytical, and problem-solving skills.Excellent attention to detail, organisation, and time management.Ability to handle confidential information with integrity.Good communication and interpersonal skills.Preferred Skills:Experience using HRIS, payroll software, ERP systems, or accounting applications.Familiarity with HR dashboards, payroll reports, and data visualisation tools.Knowledge of Nigerian payroll regulations and statutory deductions, including PAYE, pension contributions, and other applicable obligations.Ability to work effectively with HR, Finance, and other business functions.SearchJobs Key Competencies:Data analysis and interpretationPayroll accuracy and complianceInvoice processing and reconciliationAdvanced Excel skillsConfidentiality and integrityProcess improvementAttention to detail and accountability.
APM Terminals
Procurement
Full-time
Confidential
Location: Lagos About APM TerminalsAPM Terminals is the global terminal operating arm of the A.P. Moller-Maersk Group. APM Terminals operates a Global Terminal Network of 76 operating port and terminal facilities and 117 Inland Services operations in 59 countries around the globe. Key ResponsibilitiesAnalyze inventory data to support effective stock management and informed decision-making.Review Material Requirement Planning (MRP) activities and monitor inventory demand requirements.Process and monitor inventory transactions, including receipts, transfers, adjustments, and reconciliations.Track purchased inventory versus issued inventory and provide regular reporting on inventory performance.Monitor open purchase orders and conduct high-value inventory reviews to support replenishment planning.Lead inventory clean-up and cost-saving initiatives to optimize stock holdings and inventory accuracy.Coordinate cycle counts, perpetual counts, stock audits, and inventory reconciliation activities.Investigate inventory discrepancies and implement corrective actions to maintain stock accuracy.Conduct goods receipt verification and inspection activities in collaboration with end users.Prepare inventory reports and monitor planned material status against operational forecasts. What We Are Looking ForContinuous improvement mindset: we are looking for someone who brings a thoughtful improvement mindset—curious about how work gets done and motivated to make meaningful, sustainable improvements over time.SearchJobsMinimum of an HND or BSc Degree in a relevant discipline.3–4 years of relevant experience in inventory control, inventory management, warehousing, or related supply chain functions.Good understanding of inventory management principles, stock control processes, and inventory optimization techniques.Proficiency in ERP systems and computer applications used for inventory planning, tracking, and reporting.Strong analytical and problem-solving skills with the ability to interpret inventory and operational data.Effective communication, collaboration, and negotiation skills to work across multiple stakeholders.Ability to manage competing priorities and perform effectively in a fast-paced operational environment.Strong reporting and attention-to-detail capabilities with a focus on inventory accuracy and operational excellence.Professional proficiency in English.The successful candidate will play an important role in ensuring accurate inventory management, maintaining optimal stock availability, supporting procurement and replenishment activities, and driving continuous improvement initiatives that contribute to operational reliability, cost efficiency, and business performance at APM Terminals.Based on the role requirements, you will help ensure inventory accuracy, support forecasting activities, reduce stock risks, and contribute to a safe, efficient, and customer-focused operation. In this role, you will also benefit fromWork in a highly operational environment where inventory management directly supports business continuity and equipment availability.Develop expertise in inventory planning, forecasting, stock control, and ERP-based inventory management processes.Collaborate with cross-functional stakeholders to drive inventory optimization and cost-saving initiatives.Contribute to continuous improvement activities that strengthen operational efficiency and supply chain performance.
Flutterwave
Sales
Full-time
Confidential
Location: Lekki, Lagos About FlutterwaveFlutterwave was founded on the principle that every African must be able to participate and thrive in the global economy. To achieve this objective, we have built a trusted payment infrastructure that allows consumers and businesses (African and International) make and receive payments in a convenient border-less manner. The RoleFlutterwave is looking for a Sales Development Representative (SDR) with strong knowledge of the UK market to join our Enterprise Sales team.As an SDR you will be responsible for identifying potential customers in the UK, generating new business opportunities, and managing leads through the sales pipeline and setting up our sales closers for success.As the first line of communication with Flutterwave’s UK prospects, the ideal candidate will have a thorough understanding of the sales process and of how UK businesses evaluate and buy payment solutions, and will excel at researching and qualifying leads, starting new relationships and showcasing Flutterwave’s offerings to prospects in a persuasive way.We are looking for someone who has excellent communication skills, a strong work ethic, and a proven track record of success in sales.If you are self-motivated and have a passion for sales, we would love to hear from you. What Your Day-to-Day Activities Will Be LikeGenerate leads to manage and maintain a pipeline of interested UK-based prospects to create new business opportunities for FlutterwaveRun multi-channel outbound outreach (email, phone and LinkedIn) to UK decision-makers, working to UK business hours and observing UK direct-marketing rulesBuild nurturing relationships with customers to identify their potential needs and qualify their interests and viability to drive salesMove solid leads through the funnel, connecting them to a salesperson, and arranging in-person meetings, emails, or phone callsCollaborate with the sales team to develop strategies for reaching sales targets in the UK marketDevelop sales strategies tailored to the UK market to draw in potential buyers and solicit new potential customersFollow up with potential customers who expressed interest but did not purchase our servicesIdentify best practices, including UK-specific outreach approaches, to refine Flutterwave’s lead-generation playbookStay up-to-date on UK market trends, competition, regulatory changes and industry developments, particularly in payments, fintech and cross-border payments into AfricaPartner cross-functionally with internal stakeholders to streamline client onboarding and deliver a seamless initial customer experienceManage a small portfolio of existing UK-based Flutterwave Enterprise clients to support administrative functions, FX trading and also identify cross selling opportunitiesEnsure personal information of customers, employees, and other individuals the company conducts business with is processed and protected in line with applicable data privacy policies, privacy laws (including the UK GDPR and PECR), and global best practices Required competency and Skillset to be a WaverBachelor’s Degree in Business, Sales or a related field5-9 years of experience as a sales development representative, with a track record of exceeding lead targets and sales quotaDemonstrable knowledge of the UK market, including its business landscape, payments and fintech ecosystem, and the buying behavior of UK merchants and enterprisesExperience prospecting into UK-based businesses; an existing network in UK payments, fintech, e-commerce, travel or Africa-focused corridors is an advantageWorking awareness of the UK regulatory environment relevant to payments and outbound sales (e.g. FCA, UK GDPR, PECR)Proficiency in customer relationship management (CRM) softwareStrong verbal and written communication skillsAbility to build and maintain relationships with potential customersKnowledge of sales techniques and strategiesStrong problem-solving, negotiation skills and analytical skillsTime management and organizational skillsAbility to work independently and as part of a team, and to work UK business hoursA desire to learn and grow within the sales organization
