Rosabon Financial Services (RFS) Limited
Sales
Full-time
Confidential
Locations: Abuja (FCT), Lagos, Ogun, Osun and OyoEmployment Type: Full-time About Rosabon Financial Services (RFS) LimitedRosabon Financial Services (RFS) Limited is a member of the Concept Group,Licensed by the Central Bank of Nigeria (CBN on April 22, 1993, and being a long standing member of the Equipment Leasing Association of Nigeria (ELAN), the organization has evolved into Nigeria’s leading Non-Banking Financial Intermediary and Equipment Leasing firm focused on niche and general markets. Job SummaryWe are seeking a high-performing and results-driven Sales Team Lead with proven leadership experience in the loan industry to lead, develop, and inspire a team of Sales Executives.ResponsibilitiesProvide strategic leadership, coaching, and performance management to a team of Sales Executives.Drive the acquisition and growth of salary loans and investments.Monitor team productivity and ensure monthly targets are met.Identify business opportunities and implement initiatives to improve overall sales performance. RequirementsMinimum qualification of an HND or Bachelor’s Degree.At least 4 years of progressive experience in loan sales, with significant expertise in Salary Loan sales.Previous experience leading a sales team in Loan sales is required.Proven ability to meet and exceed sales targets. Application Closing Date4th December, 2026 How to ApplyInterested and qualified candidates should send their CV to: funmilola.olajide@conceptgroup-ng.com using “Sales Team Lead” as the subject of the email.
Dangote Industries Limited
Data Management
Full-time
Confidential
Location: LagosEmployment Type: Full-timeReports To: Head, Supply Chain Excellence & Systems About Dangote GroupDangote Group is one of Nigeria’s most diversified business conglomerates with a hard – earned reputation for excellent business practices and products’ quality with its operational headquarters in the bustling metropolis of Lagos, Nigeria in West Africa. Job SummaryTo provide data-driven analysis, performance monitoring, forecasting, reporting, and decision support across procurement, inventory management, warehousing, logistics, and material planning functions.The Supply Chain Analyst is responsible for generating actionable insights that improve supply chain efficiency, reduce costs, optimize inventory levels, enhance supplier performance, and support business continuity. Scope of ResponsibilityAnalyzing inventory, warehousing, and logistics data.Monitoring supply chain performance against established KPIs.Supporting demand and material planning activities.Developing dashboards, reports, and performance scorecards.Identifying process improvement opportunities.Conducting spending and inventory performance analysis.Supporting risk identification and mitigation initiatives.Providing management with timely and accurate decision-support information. Key Duties and ResponsibilitiesSupply Chain Analytics & Reporting:Develop and maintain supply chain dashboards and management reports.Analyze procurement, inventory, logistics, and warehousing performance.Monitor trends and identify performance gaps.Provide regular KPI reporting to management.Conduct root cause analysis on supply chain disruptions and inefficienciesInventory Analysis:Monitor inventory levels and stock movements.Analyze slow-moving, obsolete, and excess inventory.Recommend inventory optimization strategies.Support inventory accuracy improvement initiatives.Analyze stock-out risks and critical spare parts availabilityLogistics & Distribution Analysis:Monitor transportation and logistics performance.Analyze freight costs and delivery performance.Support logistics optimization projects.Track demurrage and detention costs.Planning Support:Support demand forecasting and material planning activities.Analyze consumption trends and planning assumptions.Assist in developing replenishment strategies.Monitor forecast accuracy.Continuous Improvement:Identify opportunities for process optimization.Support Lean and continuous improvement initiatives.Participate in supply chain transformation projectsDevelop business cases for operational improvements.Data Governance:Ensure data quality and integrity.Support master data management activitiesMaintain reporting standards and documentation. KPIsTimely Submission of Reports (%)Dashboard Availability/Uptime (%)Identified Cost Saving Opportunities (USD)Continuous Improvement Number of Improvement Initiatives ImplementedMaster Data Accuracy (%)Stakeholder Satisfaction ScoreReporting and Audit Compliance. Key RequirementsEducation and Work Experience:Bachelor’s Degree in: Engineering, Supply Chain Management, Logistics, Economics, Operations Management, Business Administration3–7+ years of progressive experience in supply chain management or heavy manufacturing.Master’s Degree/MBA – added advantage.Professional certification (Lean Six Sigma Green Belt, CIPS, APICS, CILSCM etc.) is an advantageExperience managing multiple priorities, deadlines, and stakeholders simultaneously without loss of qualityExperience with ERP systems and business intelligence tools.Proficiency in Microsoft Office 365 suite — advanced Excel, PowerPoint, Word and Outlook skills are essentialKnowledge of data- management, report generation, and basic data analysis using Excel or BI tools (Power BI, Tableau)Functional Competencies:Supply Chain Management:Inventory ManagementMaterials PlanningDemand ForecastingLogistics ManagementSupplier Performance ManagementAnalytical Competencies:Data AnalysisStatistical AnalysisTrend AnalysisRoot Cause AnalysisCost AnalysisScenario PlanningPerformance Management:KPI DevelopmentDashboard ManagementPerformance ReportingBenchmarkingFinancial Acumen:Spend AnalysisCost ControlBudget MonitoringWorking Capital AnalysisDigital Competencies:ERP Systems:SAP S/4HANASAP MMSAP WM/EWMSAP Ariba (advantageous)Data Analytics Tools:Monitor Power BITableauQlik SenseAdvance Spreadsheet Skills:Microsoft Excel (Advance)Power QueryPower PivotVBA (advantageous)Data Management:SQLData VisualizationData CleansingData GovernanceSupplier Chain Systems:Inventory Optimization ToolsDemand Planning SystemsWarehouse Management Systems (WMS)Transportation Management Systems (TMS)Digital Transformation:Process AutomationAI-Assisted AnalyticsPredictive AnalyticsDigital Reporting SolutionsBehavioural Competencies:Analytical Thinking : Ability to interpret complex data and generate actionable insights.Attention to Detail: Maintains high levels of accuracy and data integrity.Problem Solving: Identifies issues and develops practical solutions.Communication Skills:Presents complex information clearly to stakeholders.Business Partnering: Collaborates effectively across multiple functions.Initiative: Proactively identifies improvement opportunities.Stakeholder Management: Builds productive relationships across the organization.Continuous Learning: Demonstrates commitment to professional development and innovation.Accountability: Takes ownership of deliverables and results.Adaptability: Works effectively in a fast-changing operational environment.
Exotic Pet Cafe
Sales
Full-time
NGN 150,000 - NGN 300,000
Location: Ikate, Lekki, LagosEmployment Type: Full-timeWorking Days: 5 days a week (rotating weekday off) About Exotic Pet CaféExotic Pet Café is a premium pet brand in Lekki, Lagos. We offer quality, hard-to-find pet products, professional grooming, boarding (Exotic Pet Lodge), and veterinary care. Our customers expect knowledgeable advice and excellent service, and we’re looking for someone who can deliver both. The RoleYou’ll be the first point of contact for our customers, in-store, on WhatsApp, and on the phone. You’ll sell our products and services, manage bookings, and make sure every customer comes back. This isn’t just a cashier role. You’ll own the customer relationship from the first visit to the next purchase.Key ResponsibilitiesAttend to walk-in, phone, and WhatsApp customers; recommend suitable products based on each pet’s needsProcess sales accurately on our POS system (Shopify) and handle payments and receiptsTake and confirm grooming and boarding bookings; send booking forms and links; keep the booking record up to dateFollow up with customers after purchases, grooming, and boarding staysSend vaccination, deworming and treatment reminders using the schedule provided by our vetsReach out to customers who haven’t visited in a while and bring them backKeep customer and pet records accurate and completeCross-sell our services: grooming, boarding and vet careSupport stock counts, restocking and merchandisingCollect customer feedback and reviews, and report complaints promptlySend a daily sales and bookings report to management How Success Is MeasuredStore sales targetRepeat and returning customersGrooming and boarding bookingsTreatment reminders sent on timeAccuracy of sales and customer records RequirementsOND/HND/B.Sc. in any discipline1–3 years’ experience in retail sales, customer service, or front desk, ideally in a premium or lifestyle brandComfortable handling dogs, cats and other pets (pet owners are a strong plus)Excellent spoken and written English; confident on WhatsApp and the phoneComfortable using a POS system, smartphone apps and Google Sheets/ExcelOrganised, honest and reliable with cash and recordsPolished, friendly and professional presentationLives in or near Lekki/Ajah How to ApplyInterested and qualified candidates should send their CV and cover letter to admin@exoticpetcafe.com using “Sales & CRE – Your Full Name” as the subject of the email.Note: In your email, answer in 3–5 sentences: “A customer walks in asking for the cheapest dog food. How would you handle it?” Applications without an answer to the question won’t be considered.
Jumia Nigeria
Accounting/Finance
Full-time
Confidential
Location: NigeriaJob type: Full-time About Jumia NigeriaJumia is Africa’s leading internet group, with already over 3,000 employees in more than 20 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC. Job SummaryThe Fraud Analyst will protect Jumia from fraud loss and chargebacks by identifying and analyzing potentially fraudulent transactions, tracking fraud and chargeback trends, and enforcing risk processes such as KYC, ATO, chargeback and dispute management.The role works closely with Customer Service and Finance teams on risk-related topics. What You Will Be DoingIdentify and analyze potentially fraudulent transactions to avoid fraud loss and chargebacksTrack and report fraud and chargeback trends in the market, and propose solutions to address themManage the credit card chargeback process for Visa and Mastercard transactionsCarry out KYC document verification for Jumia Pay customersWork closely with the Customer Service team on risk-related topics such as blocked transactions or accounts and KYCWork closely with the Finance team on fraud refunds, chargebacks and related mattersFollow and enforce all operational processes, including KYC, ATO, chargeback and dispute managementUpdate necessary schedules for the Risk team What We Are Looking ForBachelor’s Degree in Economics, Finance, Mathematics or a related fieldGood understanding of payment systemsProficiency in Microsoft Office (Word, Excel and PowerPoint)Analytical mind with strong problem-solving skillsAbility to analyze data and identify trends and patternsProven ability to manage multiple tasks simultaneouslyAbility to work to deadlines and targets, and to prioritize tasks under pressureStrong attention to detailAutonomous and comfortable interacting with other departmentsGood written and verbal communication skillsOwnership mentality and personal growth drive We OfferA unique experience in an entrepreneurial, yet structured environmentA unique opportunity of having strong impact in building the African e-commerce sectorThe opportunity to become part of a highly professional and dynamic teamAn unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders
Pecantrust Microfinance Bank
Customer Service & Support
Full-time
NGN 75,000 - NGN 150,000
Department: OperationsSupervisor: The Operations SupervisorLocation: Lekki, Lagos (Proximity to Lekki is an added advantage)Job Type: Full-time (one-day remote) Job Summary:Provides support to clients by addressing inquiries, resolving issues and ensuring a positive customer experience. KEY ROLES AND RESPONSIBILITIES1. Customer Interaction:• Serve as the primary point of contact for customers seeking assistance or information.• Provide clear and accurate information regarding bank products and services.2. Issue Resolution:• Address and resolve customer complaints, concerns, and issues promptly and effectively.• Escalate complex issues to higher management or specialized departments as needed.3. Account Management:• Assist customers with account-related transactions, including account openings, closures, and updates.• Help customers with loan applications, account statements, and other financial documentation.4. Transaction Processing:• Process financial transactions such as deposits, withdrawals, and transfers accurately.• Ensure compliance with bank policies and procedures during transaction processing.5. Customer Support:• Provide support for online and mobile banking services, helping customers navigate digital platforms.• Assist with troubleshooting technical issues related to banking services.6. Product Knowledge:• Stay informed about the bank’s products, services, and promotions to provide accurate information to customers.• Educate customers about the features and benefits of various financial products.7. Record Keeping:• Maintain accurate and up-to-date records of customer interactions and transactions.• Document and report customer feedback and suggestions to improve service quality.8. Compliance and Security:• Ensure adherence to banking regulations, compliance standards, and security protocols.• Verify customer identities and perform KYC (Know Your Customer) checks as required.9. Customer Relationship Building:• Foster positive relationships with customers through proactive service and personalized attention.• Identify opportunities for cross-selling or upselling bank products based on customer needs.10. Administrative Duties:• Perform routine administrative tasks such as filing, data entry, and correspondence.• Prepare and process reports related to customer service activities and performance metrics.11. Training and Development:• Participate in ongoing training to stay current with banking practices and customer service techniques.• Contribute to the development of training materials and customer service policies.12. Feedback and Improvement:• Gather and analyze customer feedback to identify areas for service improvement.• Collaborate with other departments to address service issues and implement enhancements. Qualifications and Skills:Bachelor’s degree in business administration, communications, or a related field.Previous customer service experience is beneficial.Professional certification in CCA, CFA, or similar credentials demonstrating expertise in credit risk management.Excellent communication and problem-solving skills.Strong customer service orientation.Ability to handle complaints and resolve issues effectively.Proficiency in customer service software and Microsoft Office.Attention to detail and accuracy How to ApplyInterested and qualified candidates should send their updated resume to hr@pecantrust.com using the job title as the subject of the email.
Pecantrust Microfinance Bank
Sales
Full-time
NGN 600,000 - NGN 800,000
Department/Unit: Business Development/SalesLocation: Lekki, Lagos (Proximity to Lekki is an added advantage)Job Type: Full-time (one-day remote)Reports to: The Managing Director Job Summary:The Head of Sales is responsible for developing and implementing effective sales strategies for the bank’s growth and revenue targets. This position entails managing the sales team, overseeing customer acquisition, ensuring customer retention and expanding the bank’s market presence. KEY ROLES AND RESPONSIBILITIES1. Strategic Planning and Execution:• Develop and implement the sales strategy aligned with the bank’s business goals.• Identify new market opportunities and create plans to capture these opportunities.• Set sales targets and ensure they are met by the sales team.2. Sales Team Management:• Lead, manage, and mentor the sales team to achieve their targets.• Conduct regular training sessions to enhance the skills of the sales staff.• Evaluate the performance of the sales team and provide feedback for improvement.3. Market Analysis and Research:• Conduct market research to understand customer needs and market trends.• Analyze competitor activities and adjust sales strategies accordingly.• Keep abreast of regulatory changes affecting the microfinance sector and adjust strategies as needed.4. Customer Relationship Management:• Build and maintain strong relationships with key customers and stakeholders.• Ensure high levels of customer satisfaction through excellent service and effective resolution of issues.• Develop strategies for customer retention and loyalty.5. Sales Operations:• Oversee the day-to-day operations of the sales department.• Ensure that sales processes and policies are adhered to and are effective.• Manage the sales budget and allocate resources efficiently.6. Product and Service Development:• Collaborate with the product development team to tailor products and services that meet customer needs.• Provide feedback from the field to improve existing products and develop new offerings.7. Reporting and Analysis:• Prepare regular sales reports for the senior management team.• Use data and analytics to measure the effectiveness of sales strategies and make data-driven decisions.• Monitor key performance indicators (KPIs) and adjust strategies as necessary to achieve targets.8. Compliance and Risk Management:• Ensure all sales activities comply with relevant regulations and internal policies.• Identify and mitigate risks associated with sales operations.• Work closely with the compliance team to ensure the sales team’s adherence to legal and regulatory requirements.9. Collaboration with Other Departments:• Work closely with marketing, finance, and operations to ensure a unified approach to achieving the bank’s objectives.• Facilitate communication between the sales team and other departments to streamline processes and improve service delivery.10. Innovation and Continuous Improvement:• Foster a culture of innovation within the sales team.• Implement best practices in sales management and continuously seek ways to improve efficiency and effectiveness. Qualifications and Skills:Bachelor’s degree in Business Administration, Finance, Economics, Marketing or a related field.Minimum of 7-10 years of experience in Sales or Business Development with at least 5 years in a leadership role.Proven experience in compliance, regulatory affairs, or a similar role.Thorough understanding of the microfinance sector.Strong analytical and problem-solving skills.Ability to develop and execute effective sales strategies.Excellent communication and interpersonal abilities.Certification in CIM, PMP, and FRM is advantageous. How to ApplyInterested and qualified candidates should send their updated resume to: hr@pecantrust.com using the job title as the subject of the email.
Citylink Homes
Human Resources
Full-time
Confidential
Location: LagosJob type: Full-time About Citylink HomesCitylink Homes is a real estate brokerage and property development firm based in Lagos, Nigeria. The company specializes in luxury sales, premium rentals, commercial leases, and off-plan investments across both the Lagos Mainland and Lagos Island markets. RequirementsBSc in HR or a related field.Minimum of 2 years’ experience.Good Communication Skills.Knowledge of labor laws.CIPM certification is an advantage
Dangote Industries Limited
Human Resources
Full-time
Confidential
About the job:The Human Resource & Administrative Officer will play a dual role, responsible for overseeing key HR functions and providing administrative support to ensure efficient logistics operations. The role requires a proactive individual capable of managing people-related processes, resolving employee issues, and enhancing administrative systems in a fast-paced logistics environment.A critical part of the role involves engaging with truck drivers, escalating their concerns, and ensuring timely resolution through collaboration with relevant departments and stakeholders. Key ResponsibilitiesHuman Resource Functions:Manage end-to-end recruitment processes including job postings, screening, interviews, onboarding, and induction for operational and support roles.Maintain accurate HR records, including attendance, leave, and employee data management.Support training and development initiatives based on departmental needs.Coordinate and support periodic employee performance appraisal processes.Ensure compliance with labor laws, company policies, and safety regulations.Address employee grievances and disciplinary issues in a professional and confidential manner.Engage directly with truck drivers to listen, document, and escalate their concerns to relevant departments (fleet, maintenance, safety, payroll, etc.) for timely resolution.Monitor the resolution process of truck drivers’ issues and ensure feedback is communicated appropriately.Collaborate with operations, safety, and transport units to enhance driver welfare, motivation, and performance.Administrative Functions:Manage general office operations and ensure adequate logistics and administrative support for field and transport teams.Handle correspondence, filing systems, document control, and coordination of travel and accommodation where necessary.Track and manage company assets, utilities, and office supplies.Maintain vendor relations and follow up on invoicing and service delivery.Support management in planning meetings, reports, and documentation. RequirementsQualifications & Experience:Bachelor’s degree in Human Resources Management, Business Administration, or related field.Minimum of 2years experience in HR/Administrative roles within a logistics, Transport, or Manufacturing Environment.HR Certification (e.g., CIPM, SHRM) is an Advantage.Experience in resolving frontline employee concerns, especially in a unionized or field-based workforce, is desirable. Key Skills & CompetenciesStrong interpersonal skills with a focus on employee engagement and issue resolution.Understanding of HR practices, grievance handling, and conflict management.Excellent communication and coordination skills across multiple departments.Good organizational skills with attention to detail and ability to multitask.Proficiency in HRIS systems and Microsoft Office Suite.Ability to work independently in high-pressure operational environments. BenefitsPrivate Health InsurancePension PlanPaid Time OffTraining & Development
Dangote Industries Limited
Admin & Office
Full-time
Confidential
About the JobThe Helpdesk Officer serves as the first point of contact for drivers’ complaints, grievances, inquiries, and challenges, ensuring prompt communication and resolution by the relevant Units and Heads of Departments. Key Duties and ResponsibilitiesReceive, document, and escalate complaints and inquiries from drivers, customers, internal and external stakeholders, depots, and border representatives through the Emergency Contact Point (ECP) and HRW channels for appropriate management intervention and resolution.Serve as the first point of contact for drivers’ and officers’ concerns, ensuring effective communication and referral to the relevant departments or units.Maintain accurate records, documentation, and proper closure of all registered staff and drivers’ cases.Follow up on reported drivers’ and officers’ issues to ensure timely feedback and satisfactory resolution.Conduct safety pep talks and awareness sessions with drivers to promote safe driving practices and adherence to road safety regulations.Ensure proper documentation and processing of DCT drivers’ annual, sick, and compassionate leave applications.Receive, document, and process staff school fee allowance applications.Disseminate relevant information and safety awareness messages through jingles and other approved communication channels.Communicate approved diversion instructions to truck drivers through SMS to ensure effective turnaround time (TAT).Maintain confidentiality and professionalism in handling staff and drivers’ information, complaints, and grievances. Qualifications and ExperienceBachelor’s Degree or HND in Business Administration, Mass Communication, Social Sciences, Management, or other relevant disciplines.Minimum of three (3) years of progressive work experience in a similar role within a reputable organisation.Professional certification or training with the Institute of Counselling of Nigeria (ICN) is an added advantage.Emotional Intelligence Certified Professional (EICP) certification from Pause Factory or other relevant professional bodies is an added advantage.HR certification (e.g., CIPM, SHRM) is an advantageFluency in speaking and writing the Hausa language is an added advantage. Key Skills and CompetenciesExcellent communication and interpersonal skills.Strong team-building, conflict-resolution, and emotional intelligence skills.Flexibility and adaptability to changing priorities and timelines.Excellent listening, problem-solving, and decision-making abilities.Strong planning, organisational, and scheduling skills.Effective leadership and people-management capabilities.Ability to work under pressure and manage multiple responsibilities.Excellent record-keeping, documentation, and reporting skills.High level of confidentiality, professionalism, and attention to detail. BenefitsPrivate Health Insurance.Pension Plan.Paid Time Off.Training and Development Opportunities.
Eventecture
Building & Architecture
Full-time
NGN 150,000 - NGN 300,000
Location: LagosEmployment Type: Full-time About Eventecture & Co.Eventecture & Co. is an experiential marketing and events production company specialising in creating impactful brand experiences through innovative event concepts, creative design, and seamless production. We bring brands to life by transforming ideas into memorable experiences through strategic planning, creativity, and exceptional execution.Job SummaryWe are seeking a creative, detail-oriented, and passionate Junior Architect with 2–3 years of relevant experience in interior design or event design to join our team.The ideal candidate should have a good eye for design, strong technical skills, and the ability to transform concepts into functional, visually appealing spaces. Key ResponsibilitiesDevelop creative architectural, interior design, and event design concepts.Prepare architectural drawings, 2D plans, 3D models, and visual presentations.Produce design layouts and technical drawings using relevant design software.Collaborate with the design, production, and project teams to execute projects effectively.Assist with site inspections, measurements, and project implementation.Ensure designs meet project requirements, quality standards, and deadlines.Make design revisions based on client feedback and project specifications. RequirementsA degree or HND in architecture or a related field.2–3 years of relevant experience in interior design or event design.Proficiency in SketchUp and other relevant design software.Strong visualization, creativity, and technical drawing skills.Good communication, teamwork, and problem-solving abilities.Ability to work on-site, manage multiple tasks, and meet deadlines.
