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Customer Service & Support Jobs

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Entry-Level Customer Service Officer / Bank Teller

Premium Human Resource Solution Limited

Customer Service & Support Full-time NGN 150,000 - NGN 300,000

Abuja

1 month ago

Salary: ₦160,000 – ₦162,000/monthLocation: Zaria, Makurdi., Abuja (FCT), Adamawa, Bauchi, Borno, Gombe, Jigawa, Kaduna, Kano, Katsina, Kebbi, Kogi, Nasarawa, Plateau, Sokoto, Taraba, Yobe, Zamfara Job summary: The Customer Service Officer / Bank Teller is responsible for providing frontline banking services to customers, including processing deposits, withdrawals, payments, and other financial transactions accurately and efficiently.The role requires strong customer service, attention to detail, and adherence to banking policies and compliance standards.Qualification: NCE/OND ONLY Age: Not above 28 years.

Front Desk Personnal

Lloyd Philips Limited

Customer Service & Support Full-time NGN 75,000 - NGN 150,000

Lagos

1 month ago

📍Ajah, LagosSalary Range: ₦100,000 - ₦150,000/month Requirements●Minimum of OND in Business Administration, Office Management, or a related field●Proven experience in a front desk, reception, or customer-facing role (1–2 years preferred)●Excellent verbal and written communication skills●Proficiency in Microsoft Office Suite (Word, Excel, Outlook)●Strong organisational and multitasking abilities●Professional appearance and a pleasant telephone manner●Ability to work independently and as part of a team●Familiarity with the Nigerian construction or real estate industry is an advantage Send CV to: admin@lloydphilipsng.com using the position as subject of email.

FEMALE CLIENT EXPERIENCE EXECUTIVE

Anonymous

Customer Service & Support Full-time NGN 150,000 - NGN 300,000

Lagos

1 month ago

Location: Lekki Phase 1, LagosEmployment Type: Full-time, on-site (Monday–Friday)Salary: ₦200,000 monthly (plus attractivee bonuses)We are a premium wellness and preventative healthcare company offering weight management, aesthetics, Pilates, dietitian support, feminine wellness and longevity services.We are looking for a female, presentable, bubbly and commercially minded Client Experience Executive who is excellent at customer service, retention, face-to-face sales and CRM management. RESPONSIBILITIES* Welcome and serve clients professionally.* Manage the front desk, WhatsApp, telephone and walk-in enquiries.* Explain services, convert enquiries into purchases and encourage rebookings.* Follow up with leads, existing clients and inactive customers.* Maintain accurate client information and follow-ups in the CRM.* Handle appointments, check-ins, payments and client concerns.* Work with the marketing team on promotions and campaigns.* Support wellness events and corporate enquiries.* Suggest ideas to improve customer experience, retention and sales.* Carry out general store duties, errands and administrative tasks when required.* Conduct client consultations.* Meet assigned KPIs and targets. REQUIREMENTS* Female and professionally presented.* Minimum of four years’ relevant experience.* Previous experience in a wellness clinic, medical aesthetics clinic, private healthcare facility, premium spa, luxury hotel, premium gym, Pilates studio, private members’ club or luxury retail environment.* Practical experience using CRM or customer-management systems.* Proven customer-service, retention and sales experience.* Excellent spoken and written English.Applicants without the required industry, CRM and customer-facing experience should not apply.Previous experience with weight-management products, social media, wellness events, B2B marketing or B2B sales would be an advantage. HOW TO APPLYSend your CV, short cover letter and a recent professional photograph to: careers@fitcarehealth.comUse the email subject: Application – Client Experience ExecutiveYour cover letter should state:* Your relevant industry experience* The CRM systems you have used* Your sales and customer-retention experience* Any weight-management, social-media, events or B2B experienceOnly suitably experienced candidates will be contacted. Please do not apply without the required experience.

Email Customer Service Representative

Anonymous

Customer Service & Support Full-time Confidential

Anywhere in the world

1 month ago

📍Remote Preferred Qualifications●Previous email-based customer support experience in e-commerce or retail environments.●Experience handling high email volumes while meeting service-level targets.●Experience resolving order, refund, shipping, and product-related customer issues.●Experience using CRM or help desk platforms to manage customer cases.●Experience handling escalations with logistics teams and supporting customers across multiple markets.

Customer Service & Planning Officer, A&C

HBM Nigeria Plc

Customer Service & Support Full-time Confidential

Lagos

1 month ago

Locations: Lagos Island- Epe / Port Harcourt Requirements ●Bachelor’s degree in Business Administration, Supply Chain, Logistics, Operations Management, Engineering, or a related discipline.●Minimum 3–5 years’ experience in customer service, logistics, planning, operations coordination, or related functions.●Experience in manufacturing, construction materials, logistics, or industrial operations is preferred.●Experience managing multiple priorities in a fast-paced environment.●Experience working with cross-functional teams.

Customer Support Executive (Onsite)

Anonymous

Customer Service & Support Full-time NGN 150,000 - NGN 300,000

Lagos

1 month ago

Location: OGUDU, LAGOS.Salary: ₦200,000 – ₦250,000 Net Monthly Our client is a fast-growing Beauty & Cosmetics and E-commerce company committed to helping women feel confident, bold, and beautiful through high-quality beauty products. As the business continues to expand, they are looking for an experienced Digital Marketing Manager to lead their digital growth strategy and drive online sales. Key ResponsibilitiesRespond to customer enquiries and messages across *WhatsApp, Instagram, social media platforms, email, and phone calls*.•⁠  ⁠Assist customers with product enquiries, recommendations, pricing, availability, and orders.•⁠  ⁠Create and process customer orders accurately through the company's e-commerce/order management system.•⁠  ⁠Make outbound calls to customers to confirm orders, clarify information, and provide updates when necessary.•⁠  ⁠Contact customers to confirm their availability and address details before or during delivery.•⁠  ⁠Coordinate communication between customers and the *delivery/logistics team* to ensure smooth order fulfilment.•⁠  ⁠Follow up with customers regarding pending, delayed, or completed orders.•⁠  ⁠Handle customer complaints and enquiries professionally, escalating complex issues when necessary.•⁠  ⁠Maintain accurate customer and order records.•⁠  ⁠Follow up with customers after delivery where necessary to ensure a satisfactory experience.•⁠  ⁠Maintain a professional and helpful tone across all customer interactions. Requirements•⁠  ⁠*2–3 years of experience* in customer service, customer support, sales, e-commerce, or a related role.•⁠  ⁠Excellent verbal and written communication skills.•⁠  ⁠Strong customer service and interpersonal skills.•⁠  ⁠Comfortable communicating with customers through *WhatsApp, social media, email, and phone calls*.•⁠  ⁠Good computer skills and ability to learn and use e-commerce/order management systems.•⁠  ⁠Strong attention to detail, particularly when processing customer orders.•⁠  ⁠Ability to multitask and manage several customer conversations simultaneously.•⁠  ⁠Patient, proactive, organized, and solution-oriented.•⁠  ⁠Must be comfortable working fully on-site in *Ogudu, Lagos*.•⁠  ⁠Candidates who live in or around *Ogudu and nearby areas* are strongly preferred. Why Join?✨ Competitive Net Salary (₦200,000 – ₦250,000)✨ Performance-Based Incentives✨ Opportunity to build and scale a fast-growing beauty and e-commerce brand✨ Career Growth Opportunities✨ Creative, Collaborative, and High-Performance Team If you're passionate about building brands, scaling e-commerce businesses, and creating marketing campaigns that drive measurable business growth, we'd love to hear from you.

Customer Support Consultant, hospitality (Remote)

Anonymous

Customer Service & Support Full-time Confidential

Anywhere in the world

1 month ago

Requirements ●Excellent English skills (C1 for both spoken and written);●At least 6 months of experience in a customer support role;●Strong analytical thinking and research skills;●Experience in travel industry;●Positive, proactive and responsible attitude;●Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload);●Experience in hospitality or logistics will be a plus

CALL CENTER AGENTS

Anonymous

Customer Service & Support Full-time NGN 150,000 - NGN 300,000

Lagos

1 month ago

• Onsite• Salary: ₦ 200,000 monthly• Location: Ikeja, Lagos• $50 commission on every sale• Night shifts only, aligned with US business hoursWe’re looking for confident, customer-focused Call Center Agents to join our team and work with a USA-based client.Eligibility:You must have a clean, neutral accent and strong communication skills.Interested?Click the application link below or scan the QR code on the flyer to apply.

Customer Support Analyst (B2C)

Anonymous

Customer Service & Support Full-time Confidential

Lagos

1 month ago

📍Lagos Requirements●Minimum of 2 years' experience in B2C customer support or a customer-facing role.●Experience in fintech, financial services, or employee benefits is an advantage.●Strong communication, problem-solving, and objection-handling skills.●Comfortable with outbound engagement and target-driven environments.●Experience using CRM tools and maintaining customer records.

NYSC Customer Support Officer

Feed Avenue Ltd

Customer Service & Support Full-time Confidential

Abuja

2 weeks ago

📍Abuja Requirement ●BA/BSc/HND ●Applicants must either have been deployed or be scheduled for deployment under the National Youth Service Corps (NYSC) programme in Nigeria at the time of application. ●Must have at least 10 months remaining in their service year. Send CV to: emmanuel.hr@feed-avenue.com using the position as subject of email.

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