Customer Support Analyst (B2C)

Job Summary

📍Lagos

Requirements
●Minimum of 2 years' experience in B2C customer support or a customer-facing role.
●Experience in fintech, financial services, or employee benefits is an advantage.
●Strong communication, problem-solving, and objection-handling skills.
●Comfortable with outbound engagement and target-driven environments.
●Experience using CRM tools and maintaining customer records.