Anonymous
Customer Service & Support
Full-time
NGN 150,000 - NGN 300,000
Location: Apapa, LagosWork Schedule12-hour shifts, 4 days per week. RemunerationMonthly salary: N150,000. Job DescriptionFirst Patient Engagement LTD is seeking skilled and motivated Call Center Specialists, both experienced and new, to join our organization based in Apapa, Lagos. Our Call Center Specialists play a crucial role in supporting healthcare practices and medical professionals, ensuring seamless patient care, and promoting preventative healthcare measures. Key Responsibilities●Manage a high volume of inbound calls from patients, healthcare providers, and medical facilities.●Make outbound calls to patients, doctors, and healthcare practices as needed.●Schedule appointments for patients efficiently and accurately.●Facilitate patient referrals to appropriate healthcare providers.●Provide clear and accurate responses to patient inquiries regarding their medical records.●Maintain detailed and precise documentation of patient interactions and records.●Establish effective communication with patients daily. Minimum Qualifications●Bachelor’s Degree (BSc) or Higher National Diploma (HND) from a reputable institution.●At least one year of experience in a call center role.●Proficient computer skills with the ability to navigate software and systems effectively.●Excellent written and verbal communication skills in English.●Flexibility and willingness to work night shifts. Applications should be sent to: firstpatientengagementltd@gmail.comIf you are passionate about making a difference in patient care and possess the required qualifications, we encourage you to apply and become part of our dynamic team at First Patient Engagement LTD.
Anonymous
Customer Service & Support
Full-time
Confidential
Anywhere in the world
1 week ago
Company: RegolithLocation: RemoteJob Type: Full-TimeSalary: Competitive About the RoleRegolith is seeking a warm, professional, and solution-oriented Client Support Associate to join our customer success team in a fully remote capacity. Serving as a primary point of contact between the company and our clients, you will manage inbound inquiries, resolve service issues, streamline client onboarding, and deliver an exceptional, proactive customer experience. Key Responsibilities* Serve as the first point of contact for client inquiries, requests, and complaints across official communication channels.* Investigate, follow up on, and resolve client concerns promptly, escalating complex or sensitive cases to senior internal teams when required.* Maintain detailed records of client interactions, feedback, and resolutions using CRM/helpdesk tools; assist with client onboarding and account setup.* Monitor client feedback to identify recurring operational trends, service bottlenecks, or retention opportunities. Requirements* Bachelor’s Degree or equivalent qualification in Business Administration, Communications, Marketing, or a related field.* 1–3 years of experience in client support, customer success, account management, or helpdesk administration.* Technical Skills: Proficiency in Google Workspace/Microsoft Office and familiarity with CRM or helpdesk software.* Excellent written and verbal communication, active listening, and conflict-resolution abilities.* Ability to work independently in a remote, fast-paced environment while prioritizing multiple client requests. Benefits* 100% remote work flexibility.* Competitive salary and remuneration package.* Supportive, collaborative work culture with professional growth opportunities in customer success. 📧 How to ApplyInterested and qualified candidates should send their CV to rukayat@regolithapp.com using "Client Support Associate" as the subject of the email.
ConSol Limited
Customer Service & Support
Full-time
Confidential
📍Oshodi/Isolo, Lagos RequirementsEducation Qualification:●Minimum of an ND in Mass Communications or any related field.Professional Qualification:●Relevant Contact centre operations certification.●QAI Certified Contact Centre Agent. Experience:●1-2 years relevant work experience a the Contact Centre●Working knowledge of appropriate CRM software and understanding of the Contact center industry. Send CV to: apply@consollimited.com using the Job Title as the subject of the email
Anonymous
Customer Service & Support
Full-time
NGN 150,000 - NGN 300,000
📍LagosCompensation: ₦150,000 – ₦200,000 Requirements●2-4 years of experience●Customer support●Written communication●Social media engagement●Content writing●Fintech domain literacy●Nigerian credit systems knowledge●Nigerian fintech domain knowledge (BVN, credit bureaus, digital lending)●Customer support ticketing tools●Social media community management●Content writing and simplification●Bug and issue logging and escalationCredit report and scoring literacyPreferred Qualifications●Startup or fast-paced tech environment experience●Knowledge of Nigerian credit bureaus and digital lending●Relatable writing tone for a Nigerian audience●Digital marketing experience
Physio Centers of Africa
Customer Service & Support
Full-time
Confidential
Location: Lagos Key Responsibilities●Welcome and attend to clients.●Manage calls and appointments.●Provide excellent customer service.●Support clinic administration. Requirements●Good communication skills.●Customer service experience (healthcare experience is an advantage).●Organised and detail-oriented.●Friendly and professional attitude. Send CV to: hr@physiocentersofafrica.com using the Job Title as the subject of the email.
First Excelsia
Customer Service & Support
Full-time
Confidential
Location: Abule Egba, Lagos Requirements ●Minimum of SSCE/OND qualification. ●Previous front desk or customer service experience is an added advantage. ●Excellent communication and interpersonal skills. ●Pleasant, professional, and customer-focused disposition. ●Good organizational and multitasking abilities. ●Proficiency in Microsoft Office is an added advantage. ●Must be reliable, punctual, and well-presented. Send CV to: talentsearch@firstexcelsia.com using “Front Desk Officer – Abule Egba” as the subject of the email.
Design Union
Customer Service & Support
Full-time
Confidential
📍Ikeja, Lagos Requirements●Bachelor’s degree or equivalent.●3 years’ experience in customer service, call centre, hospitality, or a related role.●Excellent communication and interpersonal skills.●Good listening, problem-solving, and follow-up skills.●Customer-focused, professional, and confident personality.●Ability to work under pressure and handle difficult customers professionally. Send CV to: hr@designunion.com using "Call Centre Agent” as the subject of the email.
FairMoney
Customer Service & Support
Full-time
Confidential
📍Lagos Requirements●Bachelor's degree in a relevant field.●3+ years' experience in CX Operations, Contact Centre, Business Operations, Business Intelligence, or Process Improvement.●Strong SQL and BigQuery experience.●Strong Tableau dashboard development experience.●Hands-on experience with Freshdesk/Freshchat/Freshcaller or other Freshworks products.●Strong stakeholder management and project coordination skills.●Experience working with Product and Engineering teams.●Experience in a Customer Experience or Contact Centre environment is an added advantage.
Bedmate Furniture
Customer Service & Support
Full-time
Confidential
📍Lagos Requirements●Bachelor’s Degree or HND in Business Administration, Marketing, Mass Communication, Public Relations, Sales, Customer Service, or a related field.●2–5 years of experience in CRM, customer service, sales, relationship management, or a similar role.●Good communication and interpersonal skills.●Strong customer service and problem-solving skills.●Ability to handle customer complaints professionally.●Good computer skills, especially Microsoft Excel and CRM software.●Ability to maintain accurate customer records and prepare reports.●Good follow-up and organizational skills.●Ability to work with Sales, Marketing, Delivery, and other departments.●Knowledge of CRM tools/software is an advantage. Send CV to: hrmanager@bedmatefurniture.com using the Job title as the subject of the email.
Bedmate Furniture
Customer Service & Support
Full-time
Confidential
📍Lagos Requirements●Bachelor’s Degree or HND in Business Administration, Marketing, Mass Communication, Public Relations, Sales, Customer Service, or a related field.●2–5 years of experience in CRM, customer service, sales, relationship management, or a similar role.●Good communication and interpersonal skills.●Strong customer service and problem-solving skills.●Ability to handle customer complaints professionally.●Good computer skills, especially Microsoft Excel and CRM software.●Ability to maintain accurate customer records and prepare reports.●Good follow-up and organizational skills.●Ability to work with Sales, Marketing, Delivery, and other departments.●Knowledge of CRM tools/software is an advantage. Send CV to: hrmanager@bedmatefurniture.com using the Job title as the subject of the email.
