Anonymous
Customer Service & Support
Full-time
Confidential
Job Location: AbujaSalary-Very attractive Requirements:●BSc in any relevant field●Exceptional organizational skills●High level of accountability●Good Oral and written communication skills●Male candidates will be prioritized for gender balance
Daily Trust
Customer Service & Support
Full-time
Confidential
📍Abuja Requirements ● Degree in a relevant field.●Minimum of seven (7) years’ experience in customer experience, digital products, or audience engagement.●Media or digital business experience is an advantage.●Customer journey mapping●CRM systems●Google Analytics●Communication●Analytical thinking●Cross-functional collaboration
Prestigious Consulting Group
Customer Service & Support
Full-time
Confidential
📍LagosRequirements Education:●Bachelor’s Degree or HND in Business Administration, Marketing, Customer Service Management, Mass Communication, or a related field. Experience:Candidates must have:●Minimum of 3 years’ experience in customer service within an electronics showroom, consumer electronics retail store, home appliance company, LG showroom, or similar electronics environment.●Proven experience handling customer complaints, warranty issues, and after-sales service processes.●Experience supervising or coordinating customer service teams is highly preferred.●Exposure to multi-branch or retail operations is an added advantage Send CV to: hr@prestigiousconsultinggroup.ng using the Job Title as the subject of the email.
FairMoney
Customer Service & Support
Full-time
Confidential
📍Lagos (Hybrid) Requirements●Bachelor's degree in a relevant field.●3+ years' experience in CX Operations, Contact Centre, Business Operations, Business Intelligence, or Process Improvement.●Strong SQL and BigQuery experience.●Strong Tableau dashboard development experience.●Hands-on experience with Freshdesk/Freshchat/Freshcaller or other Freshworks products.●Strong stakeholder management and project coordination skills.●Experience working with Product and Engineering teams.●Experience in a Customer Experience or Contact Centre environment is an added advantage.
Anonymous
Customer Service & Support
Full-time
Confidential
📍 Lekki Phase 1, Lagos — full-time, on-site💰 ₦400,000 – ₦550,000/month, depending on experience What you’ll do:●Own and manage our CRM system●Lead client communication standards across our channels●Resolve customer issues and complaints directly●Make sure our marketing and ad spend is actually converting into sales●Own client retention and follow-up●Ensure everything communicated to customers is accurate and compliant What we’re looking for:●Proven experience managing customer-facing teams and CRM systems●up to date with the latest systems and ai ●5-10 years + experience ●degree in something similar ●Warm, relationship-driven, detail-oriented●Understanding of compliance in a regulated or sensitive industry●Comfortable holding a team to a communication standard 📩 Send your CV to: care@fitcarehealth.com using the Job Title as the subject of the email.
Daily Trust
Customer Service & Support
Full-time
Confidential
📍Abuja Requirements ● Degree in a relevant field.●Minimum of seven (7) years’ experience in customer experience, digital products, or audience engagement.●Media or digital business experience is an advantage.●Customer journey mapping●CRM systems●Google Analytics●Communication●Analytical thinking●Cross-functional collaboration
Eye Foundation Hospital
Customer Service & Support
Full-time
Confidential
📍Lekki, Lagos Qualifications●A Bachelor's Degree in Mass Communication / English / Social Sciences●A minimum of 2 years experience in a similar role is required●Experience in the healthcare sector is an added advantage.●Must have completed NYSC Send CV to: careers@eyefoundationhospital.com using the Job Title as the subject of the mail
Access Bank PLC
Customer Service & Support
Full-time
Confidential
Job Grade: AM - DM📍Lagos Qualification & ExperienceMandatory●Bachelor’s degree in STEM, Computer Science, Information Systems, Engineering, Business Administration, or related discipline●Minimum of 8 years cognate experience in CRM, customer analytics, digital channels, or related roles●At least 3 years in a leadership or senior management position●ITIL Certification Desirable●Experience supporting large-scale or highly regulated financial institution●Master’s Degree in relevant field●Other relevant professional certifications and qualifications●Only shortlisted candidates will be contacted
Pack'N'Pay
Customer Service & Support
Internship
Confidential
📍Port Harcourt Requirements●Must be a serving NYSC Corps Member currently posted to Port Harcourt, Rivers State, or willing to relocate. ●Must have at least six (6) months remaining before passing out. ●Bachelor's degree or HND in any discipline. ●Must be fluent in at least one of the following Nigerian languages: Hausa, Yoruba, Igbo ●Excellent verbal and written communication skills in English. ●Strong interpersonal and problem-solving skills. ●Proficiency in Microsoft Office applications. ●Ability to work in a fast-paced, customer-focused environment. ●Positive attitude, willingness to learn, and strong work ethic. Send CV to: hr@packnpay.com.ng using "Customer Experience Intern (NYSC)" as the subject of the email. Please indicate the Nigerian language(s) you speak (Hausa, Yoruba, or Igbo) in your application.
Anonymous
Customer Service & Support
Full-time
Confidential
Location: Kofa Ruwa - Kano & Ibadan What we are looking for●Experience in data/computer input, preferably in a banking or financial services environment●Experience managing a till box, and in logistics or stock management●Strong working knowledge of Microsoft Office, particularly Word and Excel●Good knowledge of stock management, mailing and archiving●Fluent written and spoken English●Accuracy and close attention to detail●Strong self-management and time-management●Ability to work under pressure and as part of a team●Disciplined, dynamic, and full of initiative●Friendly, polite, and absolutely discreet with confidential information