Team Lead, Customer Relationship Management

Job Summary

Job Grade: AM - DM

📍Lagos

Qualification & Experience
Mandatory
●Bachelor’s degree in STEM, Computer Science, Information Systems, Engineering, Business Administration, or related discipline
●Minimum of 8 years cognate experience in CRM, customer analytics, digital channels, or related roles
●At least 3 years in a leadership or senior management position
●ITIL Certification

Desirable
●Experience supporting large-scale or highly regulated financial institution
●Master’s Degree in relevant field
●Other relevant professional certifications and qualifications
●Only shortlisted candidates will be contacted