Home Services Company
Customer Service & Support
Full-time
Confidential
Anywhere in the world
2 months ago
Company: Home Services CompanyLocation: Fully Remote (Global) | U.S. Business Hours (PST / CST / EST overlap required)Compensation: $1250 to 1,500 USD per monthEmployment Type: Full-Time | Remote Role OverviewWe are looking for a motivated Customer Service Representative / Dispatcher to support the daily operations of a growing home services company.In this role, you will be responsible for managing inbound customer inquiries, coordinating service requests, dispatching technicians, and ensuring timely communication between customers and field teams.This position plays a key role in keeping operations organized, ensuring service jobs are scheduled efficiently, and maintaining a high level of customer satisfaction. Key Responsibilities1. Inbound Customer SupportAnswer incoming customer calls and respond to service inquiries professionally.Collect customer information and identify service needs.Provide initial support and guide customers through the service request process. 2. Scheduling & Dispatch CoordinationSchedule service appointments based on technician availability.Dispatch field technicians, drivers, or service teams efficiently.Adjust schedules and coordinate reschedules when needed. 3. Service Tracking & Job CoordinationMonitor active service requests and ensure timely job completion.Track service progress and update customers on service status.Escalate urgent issues or service delays when necessary. 4. Customer Communication & Issue ResolutionMaintain clear communication with customers regarding service updates.Handle service concerns and intake customer issues.Provide solutions or escalate problems to management when appropriate. 5. CRM & Operational AdministrationMaintain accurate records of service calls and dispatch logs.Update customer interactions and service notes in the CRM.Support administrative tasks and operational documentation. Requirements1. Customer Service ExperienceMinimum 2 years of experience handling inbound customer calls and providing customer support in a service-based business environment.2. Dispatch or Scheduling ExperienceAt least 2 years of experience scheduling appointments, coordinating technicians, or supporting dispatch operations.3. Customer Communication VolumeMinimum 2 years of experience handling high volumes of customer inquiries and follow-ups via phone, email, or messaging platforms.4. CRM / Dispatch Software ExperienceAt least 2 years of experience using CRM systems or dispatch software to manage service requests and customer records.5. Multitasking & Operations CoordinationMinimum 2 years of experience managing multiple operational tasks simultaneously such as dispatch coordination, customer communication, and job tracking.RequirementsProfessional and quiet remote work setup (PC) with reliable high-speed internet.Strong Zoom presence and polished communication skills.Ability to balance client interactions with administrative responsibilities.Submission of an introductory video is required as part of the hiring process.
Anonymous
Other
Full-time
NGN 400,000 - NGN 500,000
Open Roles (Hybrid – OGUDU, Lagos)- Accountant – (400 - 450k NET)- Digital Marketer (400 - 450k NET)- Business Operations Manager (300 - 350k NET)- Content & Social Manager (200K) Why Join?✨ Performance-based incentives✨ Fast-growing and creative work environment✨ Career growth opportunities✨ Supportive and collaborative team culture Employment Type: Full-timeExperience in E-commerce, or FMCG is highly desirable
Anonymous
Software / Programming
Full-time
NGN 400,000 - NGN 500,000
Anywhere in the world
2 months ago
KEY DETAILS:✅Job Type: Contract, fully remote✅Salary Range: NGN400,000 per month. JOB SUMMARY:We are seeking a proficient JavaScript Developer responsible for designing, developing, and implementing web-based applications. They should also be able to work with minimal supervision, and meet up tasks promptly, be self-motivated, and have excellent problem-solving skills. KEY RESPONSIBILITIES:- Develop and Maintain Web Applications: Write clean, scalable, and efficient code to build and maintain web applications using the InHouz Cloud low code platform.- Collaborate with Team Members: Work closely yet remotely with designers, backend developers, and other team members to create seamless, visually appealing web applications.- Debug and Troubleshoot: Identify and resolve performance issues, bugs, and bottlenecks to ensure the smooth functioning of applications.- Implement Responsive Designs: Ensure web applications are mobile-friendly and perform well across different devices and screen sizes.- Test and Deploy: Write unit tests, integration tests, and participate in the deployment of web applications.- Documentation: Maintain clear and concise documentation for code and development processes. REQUIRED QUALIFICATIONS:- Experience: 2+ years of professional experience in JavaScript development.- Technical Skills: Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.- Familiarity with at least one of the following modern JavaScript frameworks and libraries;REACT JS, ANGULS JS, NEXT JS, MONGU DB.- Experience with front-end build tools, such as Webpack, Babel, or Gulp.- Knowledge of asynchronous programming and its quirks and workarounds.- Proficient understanding of code versioning tools, such as Git.- Familiarity with RESTful APIs and asynchronous request handling. Preferred Qualifications:- Experience with backend technologies, such as Node.js or Express.- Knowledge of other programming languages and frameworks.- Familiarity with testing frameworks, such as Jest or Mocha. HOW TO APPLY:Interested candidates are invited to submit their resume, cover letter, and portfolio to pretoriaconsultingagency@gmail.com with the subject line "JavaScript Developer Application - [Your Name]."Good luck.
Orange Group
Other
Internship
Confidential
Qualifications •Bsc with at least 2:1•Completed NYSC •Minimum of 2 years experience •Background in pharmacy, engineering or science related disciplines
Sun King
Customer Service & Support
Full-time
Confidential
Job Location: Festac, Lagos StateAbout the role:The Sun King Experience Center Executive is task with overseeing the overall wellbeing of the experience center, inventory management and ensuring a high level of customer satisfaction. This role also assist the Sun King Experience Center Supervisor in generating sales prospect and converting them into actual sales. This role reports to the Solar Inverter Manager. What you would be expected to do1. Inventory managementCoordinate with warehouse to receive stock and keep track of inventoryIssue out stocks to cash sales customers as per requirementMaintain an updated Goods Received and Goods Issued log onlinePerform daily cycle counts and monthly stock takeScan in and out Sun King inventory on a serial basisCommunicate any inventory shortage, theft, or loss at the zonal warehouse2. ReportsPrepare daily on hand stock report for stakeholders useReport on daily issued out stock for replacement and or replenishment3. RepairsRepairs and Spare Parts managementReceive faulty components, identify the technical issue and verify warranty eligibility through several technical checksPerform basic check on the faulty units before replacement 4. Store managementEnsure the center is well maintained tidy and that the store arrangement is per SKU.Ensure neatness and good ambiance of the experience center at all times.Observation of safety procedures to avert hazards at the experience center.Welcome walk-in customers and provide assistance as necessary. You might be a strong candidate if youHave a Degree or its equivalent from a recognized institution in any related field.Have at least 1 years’ hands on experience in a related role.Have effective verbal, communication and people skills.Are able to demonstrate high levels of integrity with a proactive and positive attitude.Have a good customer centric attitude and focus.Have a team player spirit with high levels of flexibility.Possess good problem-solving skills.Have the ability to gauge client needs.Are Familiar with MS Excel and MS Word What Sun King offersProfessional growth in a dynamic, rapidly expanding, high-social-impact industryAn open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership. About Sun KingSun King is the world’s leading off-grid solar energy company, combining cutting-edge product design, fintech, and field operations to deliver energy access for the 1.8 billion people who live without an affordable and reliable electric-grid connection.Sun King has built a new kind of energy utility: distributed, green, customer-centric, and affordable. We bring clean, reliable, decentralized energy directly into people’s lives — from solar kits that provide first-time energy access to multi-kilowatt systems that serve both off-grid users and grid-connected customers powering larger homes, schools, hospitals, farms, offices, and light manufacturing. Already, 25 million homes and businesses rely on Sun King for electricity supply and the appliances and services it enables: lighting, televisions, fans, refrigeration, and smartphones. Sun King combines energy generation, energy-efficient appliances, installation, and financing into one seamless offering. Think of it as a distributed utility, designed for wherever energy is needed and designed to scale with its users as incomes and energy needs grow.Sun King makes solar products affordable to low-income households and businesses via ‘pay-as-you-go’ (PAYG) purchase financing. Sun King installs solar after customers pay a small deposit. Customers then make small, manageable payments of as little as US $0.14 a day via mobile money or cash. Instead of paying for expensive, polluting, and health-damaging kerosene for lighting or diesel for power, customers unlock savings through accessing solar power and after one to two years of payments, customers own their solar equipment outright.Sun King collects payments digitally through mobile money systems and its 35,000 field agents — over 1 million payments each day. To date, Sun King has extended more than $1.4 billion in PAYG loans to customers.Sun King began by powering homes and businesses with solar systems delivered through PAYG financing. Now, we’re using the same model to make smartphones and clean cooking equipment affordable: helping households connect to the digital economy and transition from wood-based fuels to modern, sustainable alternatives.Sun King employs 3,500 full-time staff in 14 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families. Sun King is committed to gender diversity in the workplace. Women represent 42% of Sun King’s workforce.
Anonymous
Customer Service & Support
Full-time
Confidential
Anywhere in the world
2 months ago
This role offers an exciting opportunity to directly engage with a global user base, providing exceptional support and guidance across online platforms. You will serve as the first point of contact for customers, resolving inquiries efficiently while ensuring high satisfaction and retention. The position is ideal for individuals who thrive in fast-paced environments, enjoy problem-solving, and can navigate complex situations with professionalism and empathy. You will collaborate with cross-functional teams, contribute to process improvements, and help shape the overall customer experience. This role emphasizes adaptability, strong communication skills, and a proactive approach to delivering outstanding service in a fully remote environment. Accountabilities:Respond promptly and professionally to customer inquiries across multiple platforms, ensuring accurate and helpful guidance.Resolve customer issues with the goal of retention and long-term satisfaction.Promote relevant online services and offerings when opportunities arise.Maintain consistently high service quality and adhere to internal standards.Document customer interactions and feedback to support process improvements.Navigate challenging situations with composure and provide clear, professional solutions.Collaborate with internal teams to enhance the customer experience and share insights on recurring issues. Requirements:Fluency in English; additional languages such as Japanese, Spanish, or Chinese are a plus.Previous experience interacting with international customers in a service or support role.Fast and accurate typing skills in English.Strong ability to learn quickly and absorb large volumes of information.Excellent interpersonal skills, including emotional intelligence and sensitivity to customer needs.Adaptable, stress-resistant, energetic, and able to take initiative in dynamic situations.Professional problem-solving skills and a proactive, “can-do” attitude. Benefits:Convenient 5/2 shift from 4:00 PM to 1:00 AM UTC with Wednesdays and Thursdays off.Fully remote work opportunity with flexible arrangements.28 calendar days of vacation per year and 7 wellness days for personal or health needs.Bonuses up to $5,000 for successful employee referrals.50% coverage for professional training, international conferences, and meetings.Corporate discounts for English language courses.Health benefits or compensation of up to $1,000 gross per year if not eligible for corporate medical insurance.Support for home or co-working office setup with reimbursement up to $1,000 gross every 3 years.Internal gamified gratitude system offering rewards for contributions and collaboration. Why Apply Through Jobgether?We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.#LI-CL1
Providus Bank
Marketing
Full-time
Confidential
What we’re looking for:Strong sales and business development skillsProven experience in financial servicesExcellent communication and client relationship abilitiesDrive to meet and exceed targets in a highly rewarding environment Why join us?Competitive compensation and benefitsStructured career growthPerformance Driven Culture
Renaissance Africa
Other
Full-time
Confidential
Anywhere in the world
2 months ago
Renaissance Africa, formerly Shell is recruiting📍 Nigeria 🇳🇬* Finance Advisor - Lagos* Human Resource Advisor - Port Harcourt * Finance Analyst - Lagos * Supply Chain Advisor - Lagos
Anonymous
Customer Service & Support
Full-time
NGN 75,000 - NGN 150,000
📍AbujaSalary: N100k - N150k Requirements:•Female candidate•Presentable and professional appearance•Smart, articulate, and well-organized•Minimum of a Diploma qualification•At least 1 year of relevant work experience in a receptionist or administrative role•Strong communication and interpersonal skills•Ability to multitask and manage front desk operations efficiently•Proficiency in basic computer applications (MS Office, email handling, scheduling tools)•Customer service-oriented with a positive attitude•Candidate must attach a photograph alongside the cover letter Send CV to: hr@kwaadagroup.com using the position as subject of email.
Anonymous
Marketing
Full-time
Confidential
Are You a Fit?•2–4 years of experience in an executive assistant, marketing coordinator, or operations role•Proven ability to manage complex calendars, communications, and logistics across multiple stakeholders•Experience supporting a marketing, sales, or creative team is a strong plus•Highly organized with exceptional documentation discipline•Proactive and self-directed — you anticipate needs rather than wait to be told•Clear, confident communicator in writing and verbally•Proficient in Google Workspace, project management tools (ClickUp, Asana, or similar), and CRM platforms•Comfortable in a B2G, SaaS, or structured service environment•Able to work U.S. Central Time hours from a remote location
