Job Summary

Location: Ikeja, Lagos
Employment Type: Full-Time

Job Summary
We are seeking a meticulous and knowledgeable Visa Documentation Officer to support our clients with accurate and timely travel documentation processes. The ideal candidate will possess a strong understanding of visa application procedures, immigration requirements, and international travel documentation. This role requires attention to detail, excellent communication skills, and the ability to manage multiple applications while ensuring compliance with embassy and immigration guidelines.

Key Responsibilities
• Handle end-to-end travel documentation processes including visa applications, travel insurance, and supporting documents.
• Review client documentation to ensure accuracy, completeness, and compliance with embassy requirements.
• Provide professional guidance to clients on visa requirements, documentation standards, and travel regulations.
• Prepare and organize application files for submission to embassies, visa centers, and relevant authorities.
• Monitor application progress and follow up with embassies or visa processing centers when necessary.
• Maintain accurate records of client documentation and application status on the CRM or internal systems.
• Communicate updates and documentation requirements to clients in a clear and timely manner.
• Stay informed about evolving visa policies, immigration regulations, and travel documentation procedures across different countries.

Requirements
• Bachelor’s degree in a relevant field.
• Prior experience in travel documentation, visa processing, or immigration advisory.
• Good knowledge of visa application procedures and embassy documentation requirements.
• Strong attention to detail and high level of accuracy in document review.
• Excellent communication and client management skills.
• Ability to work under pressure and manage multiple documentation processes simultaneously.
• Proficiency in Microsoft Office and CRM systems.

How to Apply
Interested and qualified candidates should send their CV to recruitment@birdviewtravels.com with the subject line “Visa Documentation Officer.”