TravelDeer
Customer Service & Support
Full-time
Confidential
đIkeja, Lagos Requirements âA National Diploma or equivalent qualification.âA minimum of 1 year of experience in a customer service or front desk role.âA genuine passion for travel and a desire to help others explore new destinations.âOutstanding communication and interpersonal skills, with a polite and pleasing personality.âProficiency in Microsoft Word, Excel, and PowerPoint, with strong computer literacy skills.âResident in Ikeja and itâs environs. Send CV and a brief cover letter outlining why you're the perfect fit for this role to: hr@traveldeer.ng using the job title as the subject of the mail.
Tempo Paper Pulp and Packaging Plc
Procurement
Full-time
Confidential
Location: Ogun State Competency RequirementsâInterested candidates should possess an HND / Bachelor`s Degree with 4 years experience.âAbility to comprehend instructions to packers and loadersâBasic understanding of Mathematical measuring formulasâKnowledge of ExcelâAbility to work with little supervisionSelf motivation. Send CV to: jobs@tempong.com using the Job Title as the subject of the email.
Tempo Paper Pulp and Packaging Plc
Admin & Office
Full-time
Confidential
Location: Ogun State Competency RequirementsâMinimum of OND / SSCE (depending on grade level)â1â3 years warehouse experience (preferably in manufacturing/FMCG)âBasic knowledge of inventory processes. Send CV to: jobs@tempong.com using the Job Title as the subject of the email.
Blowfish Hotel
Information Technology
Full-time
NGN 75,000 - NGN 150,000
đLagos Salary: N130,000 - N150,000 Monthly. Basic Qualifications/Requirements:âDegree in Computer Science/Engineering or related field is desirable although relevant experience is equally valuable.âShould have 0-1 year relevant experience.âMust not be above the age of 26 years as at the time of applying.âMarried applicant as at the time of applying may not be suitable for the role.âAbility to work under pressure and effectively multitask.âMust be willing to work at odd hours if work warrants.âMust be willing to work 6 days weekly including Fridays - Sundays.âGood communication skills.âMust be able to work independently with minimal supervision.âMust be ready to work in a challenging dynamic environment full of prospect. Send CV to: intern.support@theblowfishhotel.com not later than 12am on Friday 10th April, 2026. Applicants MUST use the Job Title: Assistant IT Support Officer (Intern) as the subject of the mail, any applicant who fails to use the exact subject will not be considered for interview.
Fadac Resources
Customer Service & Support
Full-time
Confidential
đLagos Requirements:âMinimum of 2-4 years of experience in a receptionist, front desk, or administrative support role. Experience in the Oil & Gas, Energy, or professional services sector is an advantage. âExperience in a fast-paced corporate environment with high-volume visitor and telephone traffic is preferred. âBachelor's degree or Higher National Diploma (HND) in any discipline. âA degree in Office Technology Management, Secretarial Studies, Business Administration, or a related field is an advantage. âProfessional certifications in front office management, customer service, or secretarial studies are an added advantage. Send CV to: susan.o@fadacresources.com using the position as subject of email.
Anonymous
Accounting/Finance
Part-time
NGN 75,000 - NGN 150,000
We are a fast-growing health and wellness brand focused on delivering premium products and services across weight management, feminine health, and lifestyle wellness. We are looking for a highly organised and experienced Finance Officer to support and strengthen the financial operations of the business.⸝đ LOCATION & WORK STRUCTURE⢠Lekki Phase 1 (in-store)⢠Part-time role⢠Sundays (in-store 1 day a week) + occasional remote support⸝đ° SALARY: âŚ130,000 per month⸝đŻ KEY RESPONSIBILITIES⢠Oversee and manage all financial records and reporting⢠Prepare accurate weekly and monthly financial reports⢠Manage staff payroll and payments⢠Reconcile all transactions (POS, transfers, online)⢠Monitor revenue, expenses, and profitability⢠Identify financial gaps and areas for improvement⢠Maintain structured and organised financial systems⸝â
REQUIREMENTS⢠Minimum of 2+ years experience in finance, accounting, or a similar role⢠Strong experience handling real business finances (not just theory)⢠Very strong numerical and analytical skills⢠Advanced use of Excel and financial tracking tools⢠Highly organised and detail-oriented⢠Able to work independently and take ownership⢠Finance or Accounting degree is a bonus⸝â ď¸ IMPORTANT (VERY IMPORTANT)⢠You must be able to demonstrate previous work experience with real financial reporting⢠You will be required to provide professional references for verification⸝đŠ HOW TO APPLYSend your CV and a short introduction to: info@fitcarehealth.comInclude:⢠Examples of financial reports you have worked on.
Afreximbank
Other
Internship
Confidential
Anywhere in the world
3 weeks ago
IntroductionAfreximbank Group comprises of the African Export -Import Bank (Afreximbank) , the Fund for Export Development of Africa (FEDA), a private equity subsidiary, , the Pan African Payments and Settlements System (PAPSS) and Afrexinsure, a captive insurance subsidiary.The African Export-Import Bank (Afreximbank) is a Multilateral Financial Institution established to finance and promote intra and extra -African trade. The shareholders comprise African governments, African private and institutional investors, and non-African private and institutional investors.The Bank was established under the twin constitutive instruments of an Agreement signed by member states and multilateral organizations, which confers the status of an international organisation on the Bank, as well as a charter governing its corporate structure and operations and signed by all shareholders.The Bank is headquartered in Cairo, Egypt and currently operates branches in Harare, Zimbabwe (opened in November 1996); in Abuja, Nigeria (opened in January 2003); in Abidjan, Ivory Coast (opened in 2015); Kampala, Uganda (opened in 2019), YaoundĂŠ Cameroon (opened in 2021) and Bridgetown, Barbados (opened in 2023).The private equity subsidiary FEDA is registered and based in Kigali, Rwanda, and Afrexinsure is registered in Mauritius and based in Cairo, Egypt. PAPSS is based in Cairo, Egypt.More details can be found on our websites www.afreximbank.com Background to Internship PlacementAfreximbank Group recognises that as part of its mandate to promote and finance trade in Africa, it needs to facilitate a broader understanding of the problems of African trade and trade finance as well as the principles of trade finance, especially structured trade finance, which is its operating model. By offering good students a chance for an internship with the Group, it is expected that students will leave with a better knowledge of the Afreximbank Group mandate and operating model, which they will put to use as they develop their careers.. In return, it is expected that the interns will contribute fresh and diverse ideas to the operations of the Afreximbank Group.The Internship is open to students who are nationals of the Bankâs member countries, a list of which is available on the Bankâs website; students of African descent in the diaspora and non-African students whose vision for the transformation of Africa resonates with the mission of the Afreximbank Group. The programme attracts highly qualified candidatesâentry into the programme based on merit. Eligibility criteriaThe programme is open to students who are:Students with proof of enrollment in full-time undergraduate or postgraduate study programmes in a recognised institution of learning in the year of the internship are preferred. The Bank will be especially interested in candidates whose field of study is in : economics, business administration, finance, accounting, social sciences, statistics, law, sciences, engineering or related fields;Nationals of the Afreximbank Group member states, students of African descent in the diaspora and non-African students whose vision for the transformation of Africa resonates with the mission of Afreximbank.Fluency in English or French and a working knowledge of the other. Knowledge of Arabic or Portuguese will be an added advantage, andCandidates must be aged between 20 and 32 in the year in which they apply for the internship;Any other applicants as may be approved by the President;Children of Afreximbank staff are not eligible to participate in this programme. TimingThe internships are offered for up to a maximum of six months twice a year (January and June). Applications for internships are received throughout the year. NumbersThe Group is only able to take a limited number of candidates in each cohort, and only successful candidates will be contacted. Application procedureApplicants are required to complete an online internship application form along with the following:Letter of application;copy of current CV;copy of valid passport ;certified copies of relevant academic certificates;recommendation for internship from the institution of learning they are attending. This should include the proposed period of internship up to a maximum of six months;Short Statement of Intent (maximum of 1 A4 page) indicating what they expect to gain out of the internship programme; Internship commencementOnce accepted, successful candidates will be given two weeks within which to accept a conditional offer from the Bank, or it will expire. During this period, they will be expected to show evidence of the possession of medical insurance and group personal accident cover that is valid in Egypt (or their given internship location) during their period of internship. Failure to provide this before the start of the internship will lead to automatic withdrawal of the offer.Interns will be expected to start their internship within the first month of each internship season. The internship is not virtual, and interns will be required to relocate to the headquarters of the group entity to which they are allocated. However, most internships will be at the Bankâs HQ in Cairo, Egypt.On commencement, interns will be taken through the Groupâs normal induction process and then attached to a particular primary department by the internship coordinator, who will select a mentor for the intern for the course of their internship period. However, through the period of their internship, they will be rotated around the various value chain departments of the Bank as deemed fit by the learning and performance team.At the end of the internship, candidates will be expected to write a report on what they have gained from the internship and how they intend to use this knowledge to promote the transformation of Africa and its diaspora. Terms and Conditions of the InternshipInterns are expected to take care of their own upkeep during their internship programme, including accommodation, meals, transport, clothing, medical and group personal accident insurance.However, the Group will, on gratis terms, provide the following to successful interns:Before commencement, coverage of reasonable return fare transport costs to their internship location using the most economical and direct routing from their institution of learning, in line with the Bankâs travel policy;A monthly tax-free stipend of USD 1000 and housing allowance of USD 500 for interns relocating from their home countries, payable at the end of each month, to help defray living costs;Accommodation in a hotel chosen by the Bank (bed and breakfast only) for one week during the induction period, (on arrival to the internship location for interns, based on their previous location)Transfer to the hotel on arrival and vice versa on departure at the end of a successful internship programme;Relevant residence visa for the duration of the internship programme, if so required. Other conditionsThe hotel accommodation costs cannot be exchanged for cash;For purposes of managing competency requirements, all interns will be linked to the Team Support grade in the Bankâs current grade structure. Any incidental allowances that may need to be applied (e.g., travel where required) will use this grade as the basis of award;Interns are neither contract nor permanent staff of the Bank and are therefore not entitled to any of the benefits that accrue to any of the Bankâs various categories of staff in any respect;Candidates can only intern once and for a minimum period of 3 months and a maximum period of 6 months;Internship does not in any way offer the promise of employment of any sort either before, during or after the internship; andInterns are expected to abide by the Groupâs regulations as highlighted in its various documents (including the staff manual) and to behave in a manner that is expected of all the staff. In case of breach of any of the Groupâs regulations, management reserves the right to terminate the internship programme and all attendant benefits with 1 daysâ notice, without any obligation on the part of the Group.
Anonymous
Customer Service & Support
Full-time
NGN 150,000 - NGN 300,000
Salary: N200,000Location: Magodo Phase 1 (Accommodation Provided)Working duration: 5 days in a weekQualification: Bachelor degree/HND Requirements:â˘â 2yrs Customer support experience ⢠Skills: Excellent communication and ability to multitask.⢠Traits: Punctual, trustworthy, and able to work with minimal supervision.Should be a Fast Learner JOB DESCRIPTION⢠Answer inbound calls and respond to customer inquiries promptly and professionally.⢠Provide accurate information about products, services, policies, or procedures.⢠Assist customers in troubleshooting issues or resolving complaints.⢠Record customer interactions, transactions, comments, and complaints in the CRM system.⢠Maintain accurate and up-to-date customer records.⢠Adhere to company policies, call scripts, and quality assurance guidelines.⢠Follow data privacy and confidentiality rules.⢠Meet performance metrics such as call handling time, customer satisfaction scores, and resolution rates. Send your resume via email to: hr.nexsourcetechnologies@gmail.com And make sure to fill in this survey to be considered for this role, thanks https://docs.google.com/forms/d/e/1FAIpQLScKSaoQK-vyLA4bPrRqLGVnhxSq4YEuma8ey6YrcZDSB0tZRQ/viewform
THE/STUDIO
Customer Service & Support
Full-time
Confidential
Anywhere in the world
3 weeks ago
Team: Customer ExperienceLocations: Multiple locationsRemote status: Fully RemoteEmployment type: Full-time About UsAt THE/STUDIO, our vision is to empower individuals, regardless of their expertise, to unleash their creativity and bring their unique ideas to life through the production of custom products. We are committed to delivering top-quality customized products that not only exceed expectations but also provide a seamless and awe-inspiring experience via our exceptional team and AI-integrated systems. By shouldering the manufacturing burdens, we liberate our customers to focus on their true passions, driving them towards remarkable success and fulfillment. Together, we turn dreams into tangible realities and shape a world where creativity knows no bounds.Our headquarters are in Los Angeles, California, but we are a truly global company with team-members across the U.S., Europe, South America, Africa, and Asia/Pacific. We have gone to a fully remote working platform so that we can attract the worldâs best talent.All roles at THE/STUDIO are 100% remote from anywhere in the world, as long as you have all your tools and a fast, stable internet connection!We know that some applicants will not meet all the requirements, so we encourage you to apply anyway so we can determine if something else might be a good fit! đť The RoleAs a Customer Service Manager, you will play a key role in leading our customer service team, ensuring efficient, high-quality service delivery, and helping us maintain our reputation for outstanding client relationships. You will oversee the team responsible for answering inquiries, resolving issues, and supporting our clients throughout their journey with us. You will be a critical liaison between the customer service department and other teams, working to continuously improve processes and enhance the overall client experience. Responsibilities:Lead, mentor, and manage the day-to-day operations of the Customer Service team.Train and develop team members to ensure they have the tools and knowledge to perform at their best.Act as an escalation point for complex or high-priority customer issues, working closely with customers to resolve concerns efficiently.Monitor customer interactions and feedback to identify trends, opportunities for improvement, and potential areas of innovation.Work with cross-functional teams (Sales, Marketing, Design, and Operations) to ensure customer expectations are met and exceeded.Develop and implement best practices for customer service processes and workflows.Analyze customer service metrics to track team performance and customer satisfaction, providing regular reporting to leadership.Drive initiatives to enhance customer loyalty, satisfaction, and retention.Create and maintain detailed customer service documentation, FAQs, and knowledge base content.Foster a positive, solution-oriented work environment, ensuring the team feels supported and empowered. Qualifications:5+ years of experience in customer service, with at least 2 years in a leadership or managerial role.Strong experience managing a team and fostering a collaborative, customer-centric culture.Excellent communication skills, both written and verbal, with the ability to engage clients and teams effectively.Experience working with startups, e-commerce, fashion, or apparel/product manufacturing preferred.Strong problem-solving and conflict resolution skills.Ability to work under pressure and manage multiple priorities in a fast-paced environment.Familiarity with customer service platforms and CRM tools.A passion for delivering exceptional service and building lasting client relationships.Prior experience in a creative or design-driven environment is a plus.Strong organizational skills and attention to detail.Willingness to work US business hours.Required language(s): English THE/STUDIOâs Company ValuesIntellectually curious - possesses a natural disposition and comfort to ask questions, challenge the status quo, and a desire to âget to the bottom of thingsâ if they see something not quite rightSelf-motivated with a meaningful reason to deliver excellenceGood communication skills that enhance collaboration, minimize misunderstandings, and at a frequency that is appropriate for a remote teamRadical candor - Coachable, accepting of constructive negative feedback and willing to provide constructive negative feedback where applicableOperates with a level of urgency - values immediate action where prudent, enables quick decision-making, swift problem-solving, and seizing opportunities in a dynamic business environmentNatural customer centricity - has an affinity to always start their train of thought or analysis with the customerâs perspective, bias towards talking to the customer to understand themResults-driven - focuses on achieving and exceeding measurable objectives Our Typical Hiring ProcessSubmit an application. IMPORTANT: Please submit your resume/CV in EnglishInitial Chat with Founder/CEOHiring Manager InterviewAssessment/Case StudyFinal InterviewReference Check Note that every role is different, so the process may vary depending on the requirements of the role. Regardless of the result, we always inform candidates via email.At THE/STUDIO, we know that our Company's strength lies in the diversity of our team. THE/STUDIO is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal opportunities for all applicants and individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation.
RS Hunter Limited
Customer Service & Support
Full-time
Confidential
đLagos Requirementsâ2+ previous customer/sales rep or retail experience preferred (party or gift store experience is a plus)âStrong communication and interpersonal skillsâFriendly, persuasive, and customer-oriented attitudeâBasic computer, math and POS system skillsâBachelor's Degree in a relevant field.
