Anonymous
Customer Service & Support
Full-time
Confidential
Anywhere in the world
1 month ago
This role offers an exciting opportunity to directly engage with a global user base, providing exceptional support and guidance across online platforms. You will serve as the first point of contact for customers, resolving inquiries efficiently while ensuring high satisfaction and retention. The position is ideal for individuals who thrive in fast-paced environments, enjoy problem-solving, and can navigate complex situations with professionalism and empathy. You will collaborate with cross-functional teams, contribute to process improvements, and help shape the overall customer experience. This role emphasizes adaptability, strong communication skills, and a proactive approach to delivering outstanding service in a fully remote environment. Accountabilities:Respond promptly and professionally to customer inquiries across multiple platforms, ensuring accurate and helpful guidance.Resolve customer issues with the goal of retention and long-term satisfaction.Promote relevant online services and offerings when opportunities arise.Maintain consistently high service quality and adhere to internal standards.Document customer interactions and feedback to support process improvements.Navigate challenging situations with composure and provide clear, professional solutions.Collaborate with internal teams to enhance the customer experience and share insights on recurring issues. Requirements:Fluency in English; additional languages such as Japanese, Spanish, or Chinese are a plus.Previous experience interacting with international customers in a service or support role.Fast and accurate typing skills in English.Strong ability to learn quickly and absorb large volumes of information.Excellent interpersonal skills, including emotional intelligence and sensitivity to customer needs.Adaptable, stress-resistant, energetic, and able to take initiative in dynamic situations.Professional problem-solving skills and a proactive, “can-do” attitude. Benefits:Convenient 5/2 shift from 4:00 PM to 1:00 AM UTC with Wednesdays and Thursdays off.Fully remote work opportunity with flexible arrangements.28 calendar days of vacation per year and 7 wellness days for personal or health needs.Bonuses up to $5,000 for successful employee referrals.50% coverage for professional training, international conferences, and meetings.Corporate discounts for English language courses.Health benefits or compensation of up to $1,000 gross per year if not eligible for corporate medical insurance.Support for home or co-working office setup with reimbursement up to $1,000 gross every 3 years.Internal gamified gratitude system offering rewards for contributions and collaboration. Why Apply Through Jobgether?We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.#LI-CL1
Providus Bank
Marketing
Full-time
Confidential
What we’re looking for:Strong sales and business development skillsProven experience in financial servicesExcellent communication and client relationship abilitiesDrive to meet and exceed targets in a highly rewarding environment Why join us?Competitive compensation and benefitsStructured career growthPerformance Driven Culture
Renaissance Africa
Other
Full-time
Confidential
Anywhere in the world
1 month ago
Renaissance Africa, formerly Shell is recruiting📍 Nigeria 🇳🇬* Finance Advisor - Lagos* Human Resource Advisor - Port Harcourt * Finance Analyst - Lagos * Supply Chain Advisor - Lagos
Anonymous
Customer Service & Support
Full-time
NGN 75,000 - NGN 150,000
📍AbujaSalary: N100k - N150k Requirements:•Female candidate•Presentable and professional appearance•Smart, articulate, and well-organized•Minimum of a Diploma qualification•At least 1 year of relevant work experience in a receptionist or administrative role•Strong communication and interpersonal skills•Ability to multitask and manage front desk operations efficiently•Proficiency in basic computer applications (MS Office, email handling, scheduling tools)•Customer service-oriented with a positive attitude•Candidate must attach a photograph alongside the cover letter Send CV to: hr@kwaadagroup.com using the position as subject of email.
Anonymous
Marketing
Full-time
Confidential
Are You a Fit?•2–4 years of experience in an executive assistant, marketing coordinator, or operations role•Proven ability to manage complex calendars, communications, and logistics across multiple stakeholders•Experience supporting a marketing, sales, or creative team is a strong plus•Highly organized with exceptional documentation discipline•Proactive and self-directed — you anticipate needs rather than wait to be told•Clear, confident communicator in writing and verbally•Proficient in Google Workspace, project management tools (ClickUp, Asana, or similar), and CRM platforms•Comfortable in a B2G, SaaS, or structured service environment•Able to work U.S. Central Time hours from a remote location
Wise FM
Other
Full-time
Confidential
WISE FM 87.9MHz Lagos, is currently inviting qualified and passionate professionals to join its team as it continues to shape the future of radio broadcasting in Lagos. Available Positions●On-Air Personalities (OAPs)●News Reporters●News Casters●Programme Producers●Marketing Executives●Digital / Social Media Manager●Studio Technicians●Administrative Officer General Requirements:●Relevant qualification (OND, HND, BSc or equivalent professional experience)●Minimum of 1–3 years’ experience (media experience will be an added advantage)●Excellent communication and interpersonal skills●Ability to work in a structured and fast-paced broadcast environment●Applicants must reside in Lagos How to ApplyInterested applicants should send their CV and Application Letter to:📧 employment2@wisefm879.comApplication Deadline: March 15, 2026
Anonymous
Engineering & Technology
Full-time
Confidential
Anywhere in the world
1 month ago
Streams:•Supply Chain•Maintenance•Production Requirements•Higher National Diploma (HND) or Ordinary National Diploma (OND) in Engineering or a closely related field from a recognized institution.•Relevant Trade Test Certificate is required.•0–2 years of relevant work experience (NYSC experience may be considered).•Strong foundational knowledge of core engineering principles within the applied discipline.•Demonstrated analytical and problem-solving abilities.•Good oral and written communication skills.•High level of attention to detail with the ability to manage multiple tasks and meet deadlines.•Self-motivated, energetic, and able to work effectively both independently and within a team.•Basic understanding of data analysis and ability to interpret technical reports.•Ability to thrive in a fast-paced and dynamic work environment.
Anonymous
Admin & Office
Full-time
NGN 75,000 - NGN 150,000
Our client, a leading financial institution in the banking sector, is looking to recruit organized, proactive, and detail-oriented individuals for the role of Administrative Support Officer.Are you reliable, confident, and skilled in providing effective administrative support in a professional work environment?If yes, we want to hear from you! JOB ROLE: Administrative Support OfficerLOCATION: Ikoyi or its environsSALARY: ₦145,000AGE: 26 years and belowQUALIFICATION: ND / HNDGENDER: Male REQUIREMENTS:•Applicants must be 26 years old or below, possess a National Diploma (ND) or Higher National Diploma (HND), be proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, have excellent verbal and written communication skills, demonstrate strong attention to detail and good numerical aptitude, exhibit integrity, maintain confidentiality, and act professionally at all times, be able to manage time effectively and adapt to changing situations, be well-groomed, confident, and presentable, have strong interpersonal and relationship-building skills, maintain a positive attitude and be customer service–orientedApplicants’ proximity to Ikoyi or its environs will be an important consideration during the selection process TO APPLY:Kindly submit your CV to: recruitment@whytecleon.com Using “ADMIN SUPPORT OFFICER” as the subject of the email.
Heda Resource Centre
Brand & Communications
Full-time
Confidential
Job description Job Summary• We are seeking a creative and proactive Communications Officer to manage the organisation's internal and external communications.• The successful candidate will be responsible for developing communication strategies, managing media relations, producing content, and promoting the organisation's programs, advocacy initiatives, and public engagements. Key Responsibilities• Develop and implement communication strategies to promote the organisation's programmes and activities.• Create engaging content for press releases, newsletters, reports, and publications.• Manage the organisation's social media platforms and website content.• Coordinate media engagements, interviews, and press briefings.• Support advocacy campaigns through strategic communication and public awareness initiatives.• Document programme activities through photos, videos, and stories.• Assist in producing communication materials, including brochures, flyers, and reports.• Maintain relationships with media organisations and journalists.• Ensure consistent branding and messaging across all communication channels.• Provide communication support for events, conferences, and public engagements.• Mobilise different media houses for participation in HEDA's various programs.• Perform any other duties as assigned by the line manager. Qualifications and Requirements• Bachelor's Degree in Communications, Mass Communication, Journalism, Public Relations, or a related field.• Must have 3-5 years' relevant experience in communications, media, or public relations.• Strong writing, editing, and storytelling skills.• Experience managing social media platforms and digital communication tools.• Excellent interpersonal and media engagement skills.• Strong organisational and multitasking abilities.• Ability to work in a fast-paced environment and meet deadlines.
Microinsurance
Banking
Full-time
Confidential
Anywhere in the world
1 month ago
Microinsurance Master imagines a world where poor people in emerging economies are appropriately covered for the risks they face. We strengthen and inspire microinsurance leaders to make a difference in the business of reducing the risks of low-income communities. We believe that by accelerating microinsurance businesses and building a community of changemakers, the sector as a whole and, in particular, microinsurance beneficiaries will thrive. For us, this purpose, not profit, is our North Star.Our main activity since 2018, is the annual accelerator program, joined by 152 decision-makers from 98 countries, including insurers, brokers, MFS, and regulators. They praise the program with a 98% recommendation rating. More importantly, most participants reported significant improvements in their microinsurance activities. Success stories include enrolling over 150,000 low-income families in an innovative health insurance scheme, increasing microinsurance premiums by $1 million, and turning a $200,000 loss into a $100,000 profit, all within a year of joining the programme.We run the program annually in English and Spanish, next to tailored on-demand programmes. In 2026 we aim launch an Idea2Market online accelerator program and confirm more consulting requests.Role PurposeThe Programme Lead translates Microinsurance Master's vision, ideas, and knowledge into well-planned, well-executed, and scalable programmes. While the Partners provide intellectual leadership and content expertise, the Programme Lead ensures that operations run smoothly, programmes are delivered on time and to the highest standard, and participants and partners are well supported. You will be responsible for our operating system in the broadest sense: how our tools, processes, and ways of working fit together so activities run smoothly and scale.You will hold end-to-end responsibility for our accelerator programmes - from promotion and onboarding through delivery and follow-up. This means maintaining the excellence our participants have come to expect while building the operational foundation for growth into new programmes and markets.This role requires a strong programme and project manager, a confident leader, a systems builder, and a hands-on executor with an entrepreneurial mindset who is committed to quality at every touchpoint. You will both manage a Programme Associate and roll up your sleeves to do the work yourself.Key Responsibilities Programme & Project Management✓Plan, coordinate, and oversee the end-to-end delivery of all Microinsurance Master programmes✓Develop clear work plans, timelines, responsibilities, and budgets for each programme✓Ensure programmes are delivered on time, within budget, and to agreed quality standards✓Track progress, identify risks early, and implement solutions quickly Operational Leadership & Systems Building✓Translate strategic direction from the Partners into clear operational plans and executable actions✓Own and optimize Microinsurance Master's operating system, including tools, systems, and workflows✓Coordinate internal team, facilitators, consultants, and external partners to ensure seamless delivery✓Ensure consistency in how Microinsurance Master delivers programmes across regions and formats Business Development, Promotion & Delivery Support✓Support the promotion and delivery of Microinsurance Master programmes✓Coordinate the creation of relevant content, webinars, podcasts, and social media posts✓Participate in relevant meetings with prospective and current programme participants and partners✓Ensure proposals, timelines, and delivery commitments are realistic and achievable Alumni Network & Knowledge Community✓Work with the Partners to operationalize the alumni network as an active knowledge community✓Foster systems for alumni exchanges, including working groups ("Crews") and knowledge exchange✓Ensure the platform remains active, organized, and valuable to members External Engagement & Learning✓Keep Microinsurance Master connected to developments in the microinsurance space✓Monitor activities of relevant funders, practitioners and stakeholders✓Identify and support learning, partnership, and collaboration opportunities that strengthen our relevance and impactYour Profile Required Skills & Competencies✓Strong project and programme management skills✓Ability to work independently with minimal supervision and high ownership✓Confident communicator with strong presentation and facilitation skills✓Ability to lead meetings with potential participants, partners, and internal teams✓Practical problem-solving ability✓Advanced user of IT-systems (e.g. Hubspot, Jira, AI)✓Comfort working remotely in a small, entrepreneurial organisation across time zones Education, Certification & Experience✓Bachelor's degree required; Master's degree is an advantage✓At least 8–12 years' experience in programme management, operations or consulting✓Experience in Project Management (e.g., PMP, PRINCE2, Agile, or equivalent) is a strong advantage✓Exposure to insurance, financial inclusion, or capacity-building programmes is an advantage✓Experience working remotely with international teams is highly desirable✓Fluency in English required; working knowledge of Spanish is an asset Personality Profile (Critical for Success)✓Motivated to make a real difference for an impact-driven organisation to advance microinsurance✓Structured, organized, and disciplined with a strong sense of ownership and accountability✓Entrepreneurial go-getter who is decisive and action-oriented✓Learning mindset, willing to build, improve, and adapt✓Strong listener with empathyWhat We Offer✓High-impact role: Play a key role in a highly regarded, purpose-driven organisation dedicated to the livelihoods of low-income communities✓Ownership and autonomy: Shape programme delivery in a lean, agile team✓Flexible arrangement: Full-time remote contractor position expected to be your primary professional commitment, with flexibility outside peak delivery periodsApplication ProcessIf you fit the profile and are keen to join our purpose, we’d love to hear from you. Contact Bert Opdebeeck bert.opdebeeck@microinsurancemaster.org to get the conversation started.
