Cool Microfinance Bank
Banking
Full-time
NGN 300,000 - NGN 400,000
Location: Ajah, LagosEmployment Type: Full Time, On-SiteAbout the RoleCool Microfinance Bank is seeking a qualified, people-driven, and brand-conscious professional to join our team as Human Resources & Corporate Communications Manager. The successful candidate will be responsible for overseeing the Bank’s human resource function while also driving employer branding, internal communications, and ensuring that all brand-related activities align with the Bank’s corporate identity and regulatory standards.Key Responsibilities■Develop and implement HR policies, procedures, and people management strategies aligned with the Bank’s strategic objectives■Manage recruitment, onboarding, performance management, and employee relations processes■Ensure compliance with Nigerian labour laws, regulatory requirements, and internal policies■Oversee compensation administration, payroll inputs, and HR reporting■Drive employer branding initiatives and promote a strong workplace culture aligned with the Bank’s brand values■Coordinate internal communications and staff engagement initiatives■Provide supervisory and administrative oversight for the creative and communications team■Ensure all creative materials and brand outputs comply with approved brand guidelines and regulatory standardsRequirements■Bachelor’s degree in Human Resources, Business Administration, or a related discipline■Professional HR certification such as CIPM, SHRM, or equivalent will be an added advantage■Minimum of five (5) years’ relevant experience in Human Resources, with at least one (1) year experience in employer branding, brand management, or corporate communications■Good knowledge of Nigerian labour laws and HR best practices■Strong leadership, communication, and interpersonal skills■Ability to manage staff relations, workplace culture, and brand alignment within the organization■Living around Ajah,Lagos is compulsoryCompensation:■Salary: ₦350,000 Gross per month(non-negotiable)■HMO■Pension■TrainingsApplication MethodInterested and qualified candidates should send their CV to:Careers@coolbank.infoUsing the subject line:Human Resources & Corporate Communications ManagerOnly shortlisted candidates will be contacted.Human ResourcesCool Microfinance Bank
Access Bank
Banking
Full-time
Confidential
At Access Bank, we have a deep commitment to taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting edge financial technology and the most welcoming and friendly service, you’ll be at the front and centre representing our brand and culture.Do you have a passion for customers, building relationships, and delivering extraordinary customer service? We're looking for energetic, enthusiastic professionals to be the face of Access Bank to our corporate clients.Our offerings focus on relationships with corporates in various sectors by delivering several financial solutions to meet their needs.As a Relationship Manager in Commercial Banking, you’ll give leadership and direction required to ensure that customer relationships are developed and maintained by providing excellent financial products and services that add value to the customer while minimizing costs and risk to the bank. You’ll acquire, manage, retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs. Functions & ResponsibilitiesDraw up work schedules for identifying and marketing prospective customersMaintain good public relations with current and prospective customersPlan and report on Marketing calls for the unitStructure credit facilities to address customers' needs and prepare/review credit proposals with the Group HeadMonitor and ensure customers’ compliance with credit agreementsLoan recovery/remediationPresent to and defend proposals before the Credit CommitteeProvide on-the job training for Account OfficersNegotiate foreign exchange and credit rates with customers within limits set by the bank to ensure maximum profitability to the bankMonitor the unit’s performance against monthly/quarterly/annual plansPrepare the Team’s annual budget for consolidation and incorporation into the Group budget by the Group HeadPrepare and present the Unit’s Monthly Profitability Report (MPR) to the GroupAppraise supervised Account Officer(s)Achieve all financial objectives and ratiosPrepare periodic reports for Regional HeadPerform other duties as may be assigned by the Zonal Head RequirementsDesired SkillsMinimum of 5 years of experience in a bank, 2-3 years of which should have been in a team position.A good first degree in any discipline. Relevant Masters’ degree and/or a recognized professional certification will be an advantage.Good analytical aptitude and proven ability to learn and exert sound judgmentConsistently demonstrate strong attention to details.Ability to be client focused and results orientedExcellent verbal and written communication skillsConsistently demonstrate a professional attitudeKnowledge of treasury services products is a plusCredit skills/experience (i.e., financial accounting, commercial lending, industry awareness, loan structuring, etc.)Knowledge of credit and the credit approval process; able to work with business and risk officers, product partners and clients on credit requests and issuesProven planning, negotiation and organizational skills; able to prioritize and manage multiple client requests and projects BenefitsSo, what can we offer you in return? You can expect excellent benefits, personal development, and a career that's enriching and full of opportunity! This is inclusive of but not limited to:Competitive pay that surpasses industry and matches global standardsCareer GrowthMerit driven performance management systemAdequate training and development to help improve your knowledge.Employee recognition based on Performance Only shortlisted candidates would be contacted
Microinsurance
Banking
Full-time
Confidential
Anywhere in the world
2 days ago
Microinsurance Master imagines a world where poor people in emerging economies are appropriately covered for the risks they face. We strengthen and inspire microinsurance leaders to make a difference in the business of reducing the risks of low-income communities. We believe that by accelerating microinsurance businesses and building a community of changemakers, the sector as a whole and, in particular, microinsurance beneficiaries will thrive. For us, this purpose, not profit, is our North Star.Our main activity since 2018, is the annual accelerator program, joined by 152 decision-makers from 98 countries, including insurers, brokers, MFS, and regulators. They praise the program with a 98% recommendation rating. More importantly, most participants reported significant improvements in their microinsurance activities. Success stories include enrolling over 150,000 low-income families in an innovative health insurance scheme, increasing microinsurance premiums by $1 million, and turning a $200,000 loss into a $100,000 profit, all within a year of joining the programme.We run the program annually in English and Spanish, next to tailored on-demand programmes. In 2026 we aim launch an Idea2Market online accelerator program and confirm more consulting requests.Role PurposeThe Programme Lead translates Microinsurance Master's vision, ideas, and knowledge into well-planned, well-executed, and scalable programmes. While the Partners provide intellectual leadership and content expertise, the Programme Lead ensures that operations run smoothly, programmes are delivered on time and to the highest standard, and participants and partners are well supported. You will be responsible for our operating system in the broadest sense: how our tools, processes, and ways of working fit together so activities run smoothly and scale.You will hold end-to-end responsibility for our accelerator programmes - from promotion and onboarding through delivery and follow-up. This means maintaining the excellence our participants have come to expect while building the operational foundation for growth into new programmes and markets.This role requires a strong programme and project manager, a confident leader, a systems builder, and a hands-on executor with an entrepreneurial mindset who is committed to quality at every touchpoint. You will both manage a Programme Associate and roll up your sleeves to do the work yourself.Key Responsibilities Programme & Project Management✓Plan, coordinate, and oversee the end-to-end delivery of all Microinsurance Master programmes✓Develop clear work plans, timelines, responsibilities, and budgets for each programme✓Ensure programmes are delivered on time, within budget, and to agreed quality standards✓Track progress, identify risks early, and implement solutions quickly Operational Leadership & Systems Building✓Translate strategic direction from the Partners into clear operational plans and executable actions✓Own and optimize Microinsurance Master's operating system, including tools, systems, and workflows✓Coordinate internal team, facilitators, consultants, and external partners to ensure seamless delivery✓Ensure consistency in how Microinsurance Master delivers programmes across regions and formats Business Development, Promotion & Delivery Support✓Support the promotion and delivery of Microinsurance Master programmes✓Coordinate the creation of relevant content, webinars, podcasts, and social media posts✓Participate in relevant meetings with prospective and current programme participants and partners✓Ensure proposals, timelines, and delivery commitments are realistic and achievable Alumni Network & Knowledge Community✓Work with the Partners to operationalize the alumni network as an active knowledge community✓Foster systems for alumni exchanges, including working groups ("Crews") and knowledge exchange✓Ensure the platform remains active, organized, and valuable to members External Engagement & Learning✓Keep Microinsurance Master connected to developments in the microinsurance space✓Monitor activities of relevant funders, practitioners and stakeholders✓Identify and support learning, partnership, and collaboration opportunities that strengthen our relevance and impactYour Profile Required Skills & Competencies✓Strong project and programme management skills✓Ability to work independently with minimal supervision and high ownership✓Confident communicator with strong presentation and facilitation skills✓Ability to lead meetings with potential participants, partners, and internal teams✓Practical problem-solving ability✓Advanced user of IT-systems (e.g. Hubspot, Jira, AI)✓Comfort working remotely in a small, entrepreneurial organisation across time zones Education, Certification & Experience✓Bachelor's degree required; Master's degree is an advantage✓At least 8–12 years' experience in programme management, operations or consulting✓Experience in Project Management (e.g., PMP, PRINCE2, Agile, or equivalent) is a strong advantage✓Exposure to insurance, financial inclusion, or capacity-building programmes is an advantage✓Experience working remotely with international teams is highly desirable✓Fluency in English required; working knowledge of Spanish is an asset Personality Profile (Critical for Success)✓Motivated to make a real difference for an impact-driven organisation to advance microinsurance✓Structured, organized, and disciplined with a strong sense of ownership and accountability✓Entrepreneurial go-getter who is decisive and action-oriented✓Learning mindset, willing to build, improve, and adapt✓Strong listener with empathyWhat We Offer✓High-impact role: Play a key role in a highly regarded, purpose-driven organisation dedicated to the livelihoods of low-income communities✓Ownership and autonomy: Shape programme delivery in a lean, agile team✓Flexible arrangement: Full-time remote contractor position expected to be your primary professional commitment, with flexibility outside peak delivery periodsApplication ProcessIf you fit the profile and are keen to join our purpose, we’d love to hear from you. Contact Bert Opdebeeck bert.opdebeeck@microinsurancemaster.org to get the conversation started.
