Unit Head, IT Infrastructure and Business Applications

Job Summary

Job Description

Oversee the development and implementation of technology and enterprise cloud strategy, standards, processes, frameworks, methodologies, and KPI’s in support of the Bank’s IT-business objectives including automation and continuous process improvements

Direct effort to evaluate, recommend, design, integrate, and coordinate enhancements of IT infrastructure & Business Applications

Work with the business to ensure the accuracy of business cases and ensure that proposed solutions will meet the business need

Work with IT Architects to establish and direct the infrastructure model and technology that will be operated according to the needs of each business area/ customers

Work with IT Architects to ensure that modified infrastructure interacts appropriately and that data conversion impacts are considered, and other areas of impact are addressed to meet the performance requirements of the project

Establish and direct the infrastructure service provisioning strategy  to guide  supply, installation, and maintenance of infrastructure

Develop and recommend technical strategies and solutions to maintain and/or expand service levels

Coordinate routine infrastructure analysis and evaluation on resource requirements necessary to maintain or expand service levels

Ensure the operation of services, processing, storage and backup of information, in order to maintain continuity

Direct effort to plan all activities associated with the support and maintenance of IT infrastructure.

Education

• Minimum of a first degree or its equivalent in a IT related discipline
• Masters or a recognized/ relevant professional certification will be an added advantage

Experience

• Minimum of a first degree or its equivalent in a IT related discipline
• Masters or a recognized/ relevant professional certification will be an added advantage

Skill/Competencies

• IT Governance (GOVN 5)
• Business Risk Management (BURM 4)
• Continuity Management (COPL 5)
• Network Planning (NTPL 6)
• Data Management (DATM 5)
• Network Design (NTDS 6)
• Capacity Management (CPMG 4)
• Availability Management (AVMT 5)
• Service Level Management (SLMO 6)
• Change Management (CHMG 4)
• IT Operations (ITOP 4)
• Storage Management (STMG 6)
• Network Support (NTAS 5)
• Problem Management (PBMG 4)

Knowledge

• In-depth knowledge of infrastructure design, implementation and operations
• In-depth knowledge of IT applications, infrastructure, and service delivery
• In-depth knowledge of Devops & cloud-workload provisioning; Azure, AWS & Google cloud platform
• Proficient understanding of service management tools for event management, provisioning, and monitoring
• Project management skills – Project leader experience of medium to large size IT projects
• Good knowledge of enterprise applications systems such as Finacle 10, Oracle ERP, etc.
• Proficient knowledge of network systems (LAN & WAN)