Technical Support Consultant (Remotely)

Job Summary

Requirements 
What you need to succeed in this role:
●Excellent English communication skills (C1 for both spoken and written);
●At least 1–2 years of proven experience in a Technical Support Engineer or Product Support Engineer role;
●Hands-on experience with Windows and Linux operating systems;
●Tech-savvy with hands-on experience in hardware troubleshooting;
●Solid understanding of hardware and software interactions;
●Experience working with logs and performing data analysis;
●Strong troubleshooting and problem-solving abilities;
●Customer-oriented and responsible attitude;
●Excellent interpersonal skills;
●Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload);

Benefits:
●Flexible schedule;
●Opportunity to cooperate fully remotely;
●Inclusive international environment;
●Compensation in USD;
●Rewards for referring friends;
●Balance between project workload and personal time, but also – internal health policy;
●Responsive leadership interested in your development and long-lasting cooperation;
●Greenhouse conditions for self-development;
●A culture built on trust, with no time-tracking requirements;