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Partner - Customer Support

MTN

Full-time 22 hours ago Confidential

Category

Customer Service & Support

Qualification

Bachelor

Experience

Senior (3-5 years)

Job Type

Onsite

Location

Lagos

Posted On

22 hours ago

Deadline

No deadline provided

Job Summary

📍Ikoyi, Lagos

 

Education:
â—ŹA first Degree or equivalent in Social Science, Business Management Accountancy, or related discipline Course 
â—ŹFluent in English

 

Experience:
â—Ź3 – 7 years’ experience in an area of specialisation; with experience working with others 
â—ŹExperience working in a multinational organization.
â—ŹExperience in a customer service role in the telecommunications industry.
â—ŹPractical experience in the use of CRM software, helpdesk software, salesforce software, customer management tools.
â—ŹAdvanced proficiency in the use of Microsoft Excel spreadsheets and MS Word.
â—ŹProfessional certification on Customer Service/Relations will be an added advantage.