Customer Support Officer

Job Summary

📍Lagos

Requirements & Qualifications
●Bachelor's Degree or HND in Business Administration, Hospitality, Mass Communication, Customer Relations, or a related field.
●2-3 years of experience in customer service, helpdesk, front office, hospitality, facility management, or a related role.
●Excellent verbal and written communication skills.
●Strong interpersonal and relationship-management skills.
●Good knowledge of customer service principles and complaint resolution.
●Proficiency in Microsoft Office .
●Strong organisational and multitasking abilities.
●Ability to remain calm and professional when handling difficult or sensitive situations.
●Excellent attention to detail and follow-through.
●Experience working in a premium residential, hospitalityor high-end customer service environment will be an advantage.