Customer Support Analyst

Job Summary

📍Lagos

Requirements 
●1-2 years proven customer service/support experience
●Candidates must possess a Bachelor’s degree (BSc.)
●Ability to remain professional, calm and courteous with customers always.
●Understand how to engage customers and ask the right questions.
●Excellent Verbal and written communication skills
●Strong phone contact handling skills and active listening
●Customer orientation and ability to adapt/respond to different types of characters
●A fast learner with ability to multi-task, prioritize, and manage time effectively
●Tech Savvy