CLIENT SERVICE /Account Management

Job Summary

Company: Brightsight Media Ltd
Location: 17, Olaleye Street, Off Oguntolu Road, Shomolu, Lagos.
 

Role Overview
We are looking for an Account Management (Customer Success) professional to drive merchant
growth, retention, and revenue expansion. The ideal candidate will combine strategic thinking with
strong execution skills.
 

Requirements
1 Bachelor’s degree in a relevant field
2 4–6 years Agency experience in Client Service, Account Management or Merchant Growth
(B2B/SaaS)
3 Proven ability to drive revenue growth and retention
4 Strong business understanding
5 Excellent communication skills
6 Experience mentoring team members
7 Strong analytical mindset
8 Experience with Freshdesk, Slack, Google Workspace is a plus
9 Proactive and entrepreneurial mindset
 

Key Responsibilities
1 Manage and grow key merchant accounts
2 Drive customer engagement and retention
3 Identify upselling opportunities
4 Monitor customer performance
5 Collaborate with internal teams
6 Provide insights to improve customer experience
 

How to Apply
Send your CV to: info.brightsightmedia@gmail.com
Or WhatsApp: 08166580886
Join a dynamic and fast-growing team at Brightsight Media Ltd.