Call Centre Agent

Job Summary

📍Lagos

Qualification / Experience
●OND/HND/BSC in any related field
●Strong verbal communication skills along with active listening
●Customer focus and adaptability to different personality types
●Ability to multi-task, set priorities and manage time effectively
●Exceptional interpersonal and rapport building skills
●Computer literacy
●In-depth knowledge of a company’s products and/or services
●Expertise in the customer service area they focus in, such as accounts, sales, technical support or another area
●Ability to communicate in English & Hausa is Mandatory. 
●2-3 years of experience in a customer support role
●Familiarity with CRM systems and practice
●Applicant should be a Female

Send CV to: hr@dktnigeria.org using Call Centre Agent (Hausa) - Lagos as the subject of the email